The rooms are great, spacious and all have a fully furnished kitchenette. We actually stayed in a studio on the main floor, pros: high ceilings and no fireplace (safety concern with little kids) cons: close to the lobby with noise, and you have to go through the lobby to get to the pool (attire issues...)
If you are used to getting the royal treatment as an SPG Platinum, forget about it at this location... No room upgrades since it is an "all-suite" facility, no club lounge, you can get continental breakfast for 2 as your Platinum ammenity, but it is only continental, anything else gets upcharged.
Ah, and don't bother showing up early in busy season, we showed up at 2:30 to check-in but room was not ready. They wouldn't unload our bags because they were holding storage space for guests that fly-in and wouldn't take our car either because we had no room number.
Returned at 4 and when the room was still not ready, they said: Check-in "starts" at 3, but it can take longer too.
On our last day, when I dared ask for a late check-out, I was told I couldn't and that I would be charged a full night rate if I was even a minute after 12 in my room. Really nice!
No spa in premises.
One last thing: Dog lover's paradise. Plenty of guests with their dogs in premises. If you have a dog, great. But, the dogs are causing a lot of wear and tear in the property. Plenty of nasty stains in the carpet all over the place, chewed corners, etc. And if your kids are afraid of dogs... well...!
In summary, a beautiful facility, in an amazing place, with great service, except at the reception desk (which is your first and last impression...!)
- Official Description (provided by the hotel):
- Surrounded by the spectacular Eastern Sierras, The Westin Monache Resort, Mammoth enjoys a prime location with stunning panoramic views of the mountains. ... more less
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- Also Known As:
- Westin Monache Resort Mammoth Hotel Mammoth Lakes
- Westin Monache Hotel Mammoth
- Westin Mammoth Lakes
- Mammoth Lakes Westin