I have stayed here a few times...and the front desk person has always been testy and a touch eccentric, but this time her eccentricity has exceeded to the point that rudeness is a mild word for her. Check out time is 11 a.m.....do not by any means make a mistake that it is noon...it started by my guy going off to go skiing and I stayed back to wait for him...at 10:15, the maid tried to gain entry to the room, without knocking...just using her key...I had it double bolted..so then she started pounding...I went to the door, and was asked if I was going to check out...I explained that yes, I was going to check out, but a little later. At 11:05 , she again pounded on the door...and I again explained that I would be checking out in a little while.. ( remember, I had thought checkout was noon)...I shut the door and not 5 minutes went by when another pounding...I opened the door and it's the front desk person...she pushes past me into the room...looks in the bath and all around and then turns on me and gets in may face and yells that checkout is 11...I apologize, and very taken aback I explained that I made a mistake and thought that checkout was at noon. She grabs the door and points at a little brown tag that has a number 11 in and says," It says it right here", and then again turns on me and says..."it's also on your paperwork if you had bothered to read it"...I offer to go down and wait for my guy in the lobby with our bags, but she doesn't want that either...so she glares at me and states..."I'll give you until noon...not one minute more...so you better call your better half and tell him...understand?" WOW....don't worry lady...we won't be back...ever and you can have that room all you want......
- Official Description (provided by the hotel):
- Holiday Haus is located where the action is in Mammoth Lakes. We are a short 5 minute walk to the Village at Mammoth where you will find restaurants, shopping, mountain biking and of course mountain access via the Village Gondola for skiing and snowboarding. During the summer months, we are in close proximity to the many music venues, including Bluesapalooza and other Village events. If you want easy cross-country skiing, mountain biking with minimal hills or walking trails, a trail for all is accessible via our property. As a recently updated property with a variety of room types and price points, we welcome you to come and stay with us for some fun in the mountains. We will also provide advice on things to do and will book your activities with no commissions or fees (back to us). For instance...have you been on a horse with your family and friends? Don't miss out on an opportunity to ride horseback on an easy, fun and beautiful trail ride from Red's Meadow to Rainbow Falls. We hope to you see you soon! ... more less
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- Also Known As:
- Holiday Haus Hotel Mammoth Lakes