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“They didn't check the Website/Do research”

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Convict Lake Resort
Richmond, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“They didn't check the Website/Do research”
Reviewed April 20, 2006

I have stayed at Convict Lake Resort about every other year for about six years. Sometimes in the campsite adjacent to the Resort, sometimes in the cabins. If the party who stayed at the Kamloop cabin had checked the Convict Lake website (which has been updated with the exact specifications of each cabin), they would have had the information regarding the size of the cabin and pertinent information regarding their reservation: refunds, etc. They also might have been able to arrange their stay around some goodies the Resort offers. Convict Lake Resort has frequent fall specials with bonuses of extra night stays with a minimum stay and/or vouchers for boats and the restaurant. I have always had a great time at Convict Lake Resort and find the older cabins comfy--cozy. It's a much better deal and location than anything I have seen at Mammoth Lakes or the surrounding area.

Stayed October 2005
Helpful?
8 Thank NotHighMaintainence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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English first
San Luis Obispo, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 17, 2005

In looking for a family vacation cabin in the Sierras for our family of 5, parents and college aged travelers - We decided on Convict Lake Resort, as it offered cabins of various sizes, along with boat rentals on the nearby lake, great trout fishing, and horseback riding.

In addition, it had a restaurant on property that served gourmet meals in the dining room as well as out on the lawn area, with a beautiful mountain backdrop to enjoy.

We decided on "Kamloop" a cabin that "sleeps 11" according to the website, upon the recommendation of Dennis, the telephone agent who helped with the booking. We booked in May for an August visit.

Due to the size of the cabin we thought that we might be able to ask a few friends to join us. Well, a good thing we didn't. In the one and only bedroom there were two queen beds and a bunk bed - so all 5 of us slept together. In addition there is only one bathroom. The other two rooms housed a living room including a TV -- and the kitchen was a nice size. There was a fold out couch in the TV room and a futon in the kitchen -neither of which appeared to be comfortable options for us. Having said that, the beds and linens in the bedroom were fine and comfortable.

Although the cabins are old, they have been refreshed with new bathroom fixtures and include satellite TVs. The kitchen is well stocked with dishes, pots and pans, and cooking utensils.

We did experience disappointment with Dennis, when we let him know on Day 1 that we might have to leave on Day 3 instead of Day 5. He indicated that if he was able to sell the cabin for Friday and Saturday nights, that he would refund us for Day 4 & 5. Before leaving we inquired and were told that they did sell the cabin for Friday and Saturday nights. When the refund came, it totaled all of $130 - not the $300 a night that we had paid in advance, leaving us with a bad taste in our mouth. All in all the three nights costs us $1500....yikes!

So, did we have a good time? Yes, the resort is located in a beautiful part of the Sierras, and if were not for the small sleeping space and the inability to trust the resort to live up to it's verbal commitment on a refund - it would have been a vacation to remember with fondness. Will we return? At that price, would you?

Helpful?
29 Thank marcii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Convict Lake Resort

Property: Convict Lake Resort
Address: 2000 Convict Lake Rd, Mammoth Lakes, CA 93546-9718
Location: United States > California > Mammoth Lakes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 54 Specialty Lodging in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Convict Lake Resort 3*
Number of rooms: 31
Official Description (provided by the hotel):
Convict Lake - Good for the Soul! Nestled in the aspens of Convict Canyon, below the towering peak of Mount Morrison and adjacent to a 170 acre crystal clear Lake, Convict Lake Resort provides the perfect setting for a romantic getaway, family vacation, special occasion, stop on your annual road trip or base camp for your favorite Eastern Sierra adventure. Relax in one of our cozy cabins or luxury houses. Dine in casual elegance at The Restaurant at Convict Lake. Escape in the majesty of the scenery, wildflowers and fall colors. Fish in our lakes and streams. Explore trails on foot, horseback, skis, snowshoes or snowmobile. Revel in the history and geological significance of our region. ... more   less 
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Also Known As:
Convict Lake Hotel Mammoth Lakes

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