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“Snowcreek in need of a MAJOR tune-up”
Review of Snowcreek Resort

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Snowcreek Resort
Certificate of Excellence
Reviewed March 7, 2014

we stayed at snow creek for a long week-end and were met with peeling wallpaper, drywall damage, furniture that was falling apart and appliances that did not work. Pull out sofa mattress was not usable and overall appearance was "dumpy". Contacted the main office when we got home and was met with a smug conversation about how they are aware that the accommodations are rated at just a "2" and did not seem to care. Athletic Club that is associated with travelers was closed and Snowcreek did not care to accommodate us with a comparable club. Way over priced for what it claimed to offer.

  • Stayed: March 2014, traveled with family
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3  Thank teresecarlson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded March 11, 2014

As a guest of Snowcreek Resort, please empower yourself! If any issues arise during your stay with us, PLEASE contact our staff immediately and we will do our best to improve your accommodations or move you to a more suitable property.

During this time when Snowcreek Athletic Club has been closed due to flood restoration, we have made every effort to notify guests in advance of arrival. If the guest did not get the word on the Club before their arrival, we have included this information with their check in packet. We have offered and will continue to offer other complimentary options until the Club reopens.

It continues to be our goal to give our guests the best service we can. It is frustrating to hear about issues that might have been easily resolved after the fact when all we can really do is apologize!

John Morris, Director of Operations
Snowcreek Resort

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36 - 42 of 80 reviews

Reviewed March 2, 2014 via mobile

We went to Mammoth for a ski weekend at the beginning of March 2014. This condo/vacation rental had great pictures and the amenities we were looking for. The unit was dusty and dirty, the heat was turned to 50 degrees and the hot water for showers worked intermittently. The "world class spa" is a hot tub enclosed in a small building that was dirty.

We stayed in unit 433 which is close to the farthest unit from the shuttle stop. It was a 20-30 minute walk in ski boots.

It had the absolute basics but I would not recommend this place. It was definitely overpriced given the poor quality.

Stayed: March 2014, traveled as a couple
3  Thank MissLSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded March 4, 2014

It is always disconcerting to hear that a guest had a bad experience while staying at our resort. A couple of tips to minimize the possibility of this occurring and what to do if you are not satisfied with your accommodations:

Booking through a third party (which is what this guest did) is always a bit tricky. Unfortunately, Snowcreek Resort cannot control the exact verbiage that the third party uses. They may omit important information such as the walking distance to a shuttle bus. We do recommend that anytime you book through a third party, you also contact the property directly to verify information.

If upon arrival you are not completely satisfied with your Snowcreek Resort vacation rental, please contact the rental office immediately. Even if it is late at night, we will make every effort to move you a more suitable accommodation. We stand by this statement! The last thing we want if for a guest to feel "forced" into staying in a property that they are not happy with.

John Morris, Director of Operations
Snowcreek Resort

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Reviewed February 8, 2014 via mobile

Stayed here with some friends for 5 nights. Had a great time. The condo was roomy and had good views. All that we needed was provided. This was my second time at snowcreek and would come back again. Although the athletic club was under construction we were allowed to use the amenities at the double eagle spa at June mountain.

  • Stayed: January 2014
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1  Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded February 10, 2014

Hi Dan,

Glad you enjoyed your stay with Snowcreek Resort! We hope to have the Athletic Club back up and running sometime in March. Hope to see you again soon.

John Morris,
Director of Operations
Snowcreek Resort

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Reviewed October 29, 2013

We stayed 3 nights in September in a most comfortable, well-equipped chalet. The view was wonderful and the surrounding grounds were beautifully kept. It was very roomy and the decor was excellent. Highly recommended for a short or a longer stay. Also, plenty of places to visit in the vicinity and lots of restaurants nearby.

Room Tip: All looked great. Trust their judgement.
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  • Stayed: September 2013, traveled as a couple
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1  Thank JudithM385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded November 4, 2013

Thanks for the great review. So glad that you enjoyed your stay and we hope to have you as our guest again soon!

John Morris, Director of Operations
Snowcreek Resort

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Reviewed September 22, 2013 via mobile

Used a Living Social deal for a 3 night stay. Stayed in unit #31. Check in was so easy. The condo had everything we needed. Loved the setting. Nicely decorated and very clean. Kitchen was stocked with everything you would need during your stay. We will be back for sure.

  • Stayed: September 2013
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Thank Memoies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded September 24, 2013

Thanks for the review! So glad you enjoyed your stay with us. We usually run a Living Social special in the fall and spring so look for our next offer sometime in March of 2014.

John Morris, Director of Operations
Snowcreek Resort

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Reviewed September 12, 2013

Hmm... between September 9 to 12 me and my wife had a very relaxing stay in this amazing #266 place from arrival until departure.
Excellent workmanship from on-call manager, in just a few minutes he was able to assist us(we locked ourselves out from our condo).
The place is well organized and clean with complete amenities needed for cooking.
Highly recommeded!

  • Stayed: September 2013
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Thank onletruword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wcreekRes0rt, Director of Operations at Snowcreek Resort, responded to this reviewResponded September 16, 2013

Thank you for your review. We are so please that you enjoyed your stay with Snowcreek Resort and hope to have you as our guest again soon.

John Morris, Director of Operations
Snowcreek Resort

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Reviewed September 8, 2013 via mobile

These little chalets are so beautiful. Loved everything about them and such a Shane we only had one night there. It was a little difficult to find the reception to pick up the keys so make sure you print off all instructions before you travel there but definately worth the effort. We stayed in a three bedroom chalet with amazing views. Wish we had completed some of the walks but it was just so lovely and peaceful and right jb the middle of the woods.

  • Stayed: September 2013
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Thank Steph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Snowcreek Resort

Address: 1254 Old Mammoth Road, Mammoth Lakes, CA 93546
Location: United States > California > Mammoth Lakes
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool
Hotel Style:
Ranked #7 of 56 Specialty Lodging in Mammoth Lakes
Price Range: $207 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Snowcreek Resort 3*
Number of rooms: 120
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