I am never disappointed when I go into a Panera Bread. I enjoy the salads, soups and sandwiches. I always go for the "pick 2". They have reasonable price also. The food is always delicious. So I have not complaints about the staff or the food.
The Bethlehem location needs a good cleaning though. Usually when in a Panera they have someone one in the dining room cleaning the tables. When we went in all the tables were crumb-filled an dirty. There was heavy dust on the partitions and pictures. It just needs to be cleaned.