Stopped in before my sons hockey game , so I had limited time to play. Slot selection was great! Place is huge and easy to navigate and parking was easy. Played a Yahtzee machine which was a blast. Had 15 minutes to get out of there and the trouble began. Put my ticket in the redemption machine and nothing happens...no money, no ticket, nothing! Stood there for 15 minutes before I could flag down an employee. When I did he said we would have to go to the cashier on the other side of the casino. Girl at the counter gets a manager who leaves and comes back about 15 minutes later with my $$. I was late for my kids game and it left a real bad taste in my mouth for the Sands.