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“Honest Housekeeping Staff!!”

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Comfort Suites University
Ranked #13 of 14 Hotels in Bethlehem
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Honest Housekeeping Staff!!”
Reviewed October 4, 2012

I stayed there recently for young alumni weekend and my girlfriend lost her watch. We called to ask about it but they hadn't found it. Almost a week later I got a call from the head of housekeeping saying she had found the watch. Not only did she personally search the room, but she took the time to track me down and are now mailing it to my house. This is not the norm for hotels in Bethlehem. This is the ideal place to stay if you are visiting Lehigh for any reason. Can't beat the proximity to campus and its an easy walk to the best bars restaurants and the Sands Casino. The room was clean and comphy, and the hot breakfast was great. Stay here with confidence!

Room Tip: All rooms are Great
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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English first
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

My son attends Lehigh University and this is my third time staying at this facility, for Family Weekend. This location is conveniently located very close to campus. The rooms are very clean and adequately sized. The staff are professional and courteous. Would definitely stay again. They offer the typical breakfast, but I'm not complaining.

  • Stayed September 2012
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Helpful?
1 Thank MissAfromBklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania, United States
Level 5 Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 17, 2012

I have stayed here 2 different times for work and will be staying again this year. The hotel is clean and comfortable. The internet and parking are free. Great free breakfast in the morning. The staff is always friendly and helpful. Easy walking distance to restaurants and Lehigh University. Bring your own pillow if you are picky...for some reason they have 4 or 5 square (Like couch pillows- 12 inch squares?) pillows. They look nice and inviting but I felt better the second night when I brought a regular pillow with me. The pillows are comfy and clean but for me seem odd to sleep on.

  • Stayed September 2012, traveled solo
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Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Egg Harbor City, New Jersey
1 review
Reviewed September 6, 2012

Stayed here with a few friends during during music fest and Eagles training camp. As you can imagine they were quite busy and one of the online discounters screwed up our reservations. Front desk manager called and got things straightened out for us and luckily had a room. She was also nice enough to match their rate. Awesome customer service. Lobby and rooms were clean, non smoking was great, and the free breakfast was pretty extensive. Book here for sure.

  • Stayed August 2012, traveled with friends
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Helpful?
Thank Gregory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
Level 1 Contributor
3 reviews
Reviewed August 16, 2012

Stayed here for Musikfest. Would stay again. Rooms & lobby & restuarant were clean and the staff was accommodating and friendly. Free breakfast was good. Non smoking hotel, but that's okay. You just go outside. But there's no where to sit. Didn't eat in the restaurant (except the free breakfast) but the menu looked good and prices were reasonable. Perkins right across the street

Room Tip: This one is right off the exit and easy to find
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  • Stayed August 2012, traveled as a couple
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    • Service
Helpful?
Thank BeanStitcher99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick, New Jersey
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 8, 2012

This is a very nice hotel and they upgrade it as needed. Delores at breakfast is a charm. Rooms are fitted with very comfortable mattresses and the place is close to bars and restaurants. Rooms have a small frig and microwave, what more do you need? The people are what make the difference at this establishment. The only complaint I will voice is that the bar/lounge closes WAY too early during the week, 10:00 PM! For business travelers this could be an issue.

  • Stayed August 2012, traveled with friends
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Helpful?
Thank Coleen60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norristown, Pennsylvania
Level 6 Contributor
144 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 31, 2012

Got married this past weekend. In March (5 months ago) I booked what they called the "Big Boy Suite" for us as my wife had 5 bridesmaids and wanted to all get ready in a big room. Upon arrival they sent us up to a regular sized room. I went back down and told the gentleman we got the wrong room. He got the manager. She said sorry the hotel is full. I said I made the reservation for the BIG suite back in March. She said they must have given it away. I said is there anything you can do for me? They said no. I assumed if they give away your BIG suite on your wedding weekend they might hook you up somehow but that didn't cross their mind. I know they had charged people for rooms when they had no power for days in last year's snow storm so I am not suprised. So the bride and her girls had to get ready seperately. The room itself was pretty dirty. Then my room key on 3 occassions throughout the weekend had to be reprogrammed. So it was pretty bad. I would go to the Hyatt nearby. The Hyatt is clean, better service and when I stayed there the room key worked for the entire 2 days so they must use magic! :)

Room Tip: Repeatedly call every month to make sure they don't give away your suite and not give a darn aft...
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  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank markymert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University

Property: Comfort Suites University
Address: 120 W 3rd St, Bethlehem, PA 18015-1202
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Bethlehem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites

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