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“Amazing Customer Service”

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Best Western Plus Bradenton Hotel & Suites
Ranked #6 of 21 Hotels in Bradenton
Reviewed July 19, 2013

The staff at this hotel went above and beyond to make sure we had a positive experience during our stay. The hotel itself and the grounds were impeccably maintained, the staff friendly and helpful, and the breakfast options were excellent as well!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded July 22, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 - 242 of 323 reviews

Reviewed July 15, 2013

I was very, very satisfied with the Best Western in Lakewood Ranch, Fl. We were there for a softball tournament and it over met my expectations. Rooms were very clean, staff was super supper great!! the Breakfast was awesome. We didn't use the pool, however it looked very nice and clean. Best Grits ever!!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Carla Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded July 22, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

Great place to stay in Bradenton area, convenient to interstate, great places to eat, and shopping areas. Cracker Barrel and Sonny's BBQ are right next door, McDonalds and Waffle House are just up the road. Rooms are spotless, staff is warm and friendly, I stay here when I travel for business every few months. Prices are just right, too!

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Marjorie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded July 15, 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

this hotel needs to hire more staff ,,seems like its being run by a skeleton crew,,the people who we did have contact with there were very friendly ,,but seem to be overworked,,Also the pool area needs more patio furniture and more supervision in terms of kids in pool and lack of towels

  • Stayed: May 2013, traveled as a couple
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Thank newf-couple c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded June 30, 2013

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

Report response as inappropriate
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Reviewed June 13, 2013

If you are staying here for business and need access to the internet or your phone while in your room, or just like being able to use your phone, beware: there was little to no cell phone service inside the hotel. Both with T-Mobile and ATT. If you put your device near the window you might get one bar, but it was very spotty. Similarly, the wifi this place gives is terrible and virtually unusable. Unbearably slow and the connection drops out frequently. The hotel was not at any sort of high level of occupation so there shouldn't have been that poor a wifi service. (Note: I did have them reset both the routers and modem various times, to no avail).

Another complaint is that there was never anyone at the front desk. In my over 20 times of walking by there over the few days of my trip, there was only a staffer behind the desk once. They were either outside sitting in the lobby (out of view of the desk) talking to friends or customers, or completely not in the area at all.

That being said, the accomodations were otherwise nice. Room was very nice and clean, and I liked the design. If you do not need wifi/cell access, then this is a great place to stay. Cracker Barrel and a few other restaurants within walking distance.

  • Stayed: May 2013, traveled on business
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Thank Hector A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded June 19, 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

We stayed here for 4 nights.THE STAFF are super and very helpful.The rooms were very clean and nice.There were 8 of us so we had 2 rooms.There are not many places that are pet friendly and bw was.S o all in all we had a great time.I recommend this bw.....Don't have any bad thing to say about it.We will be back....

  • Stayed: June 2013, traveled with family
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Thank Valerie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded June 19, 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Stayed for one night at this hotel. When we arrived the lady checking people in was on the phone with a line of 3-4 people. She was on the phone through out our entire check-in process, didn't even ask for ID or credit card. Beautiful, clean rooms. Bathrooms were also very nice! Great A/C unit in our room. Overall, very good stay, good value, kind of far from everything! We had to drive about 20 - 25 mins to get to the mall or wal-mart but other than that hotel was great. They also have free breakfast! Would definitely stay again!

Room Tip: Pick the top floor if you can!
See more room tips
  • Stayed: May 2013, traveled with friends
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Thank jmir1090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this reviewResponded June 1, 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see u s again soon.We appreciate your loyalty to our brand

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bradenton Hotel & Suites

Address: 648 67th Street Cir E, Bradenton, FL 34208-6087 (Formerly Holiday Inn Express Bradenton)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Bradenton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Bradenton
#3 Family Hotel in Bradenton
#4 Romantic Hotel in Bradenton
Price Range: $94 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Bradenton Hotel & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Pool Closed July 5th - July 14th! Welcome to the brand new Best Western Plus Hotel & Suites in Bradenton Florida. Our Bradenton hotel is conveniently located off I-75 on State Road 64 (Manatee Ave East) the main artery into downtown Bradenton and beaches. Our hotel in Bradenton/Sarasota is just minutes from the Sarasota Bradenton Airport (SRQ), and 40 Miles from Tampa Airport (TPA). The hotel is smoke free, PET FRIENDLY, and completely renovated as of April 2012. We welcome corporate and leisure travelers. We are located close to Lakewood Ranch, Manatee Memorial Hospital and De Soto Race Track, as well as walking distance to restaurants like Cracker Barrel, Sonny s or Harley Davidson store/rental and College of Natural Health. You can take a short drive to Tropicana Field, Beals offices, or Pirate City. We offer free high-speed Internet access, free in-room movies, fitness center, business center, meeting room, outdoor swimming pool and much more. The hotel serves complimentary breakfast buffet every morning. If shopping is your pleasure, we are located near Prime Outlet Mall, which contains almost 100 outlet shops. If golf is your game, the hotel is located near championship golf courses Stoney Brook and River Strand located in Heritage Harbor subdivision. Many of our guests prefer to spend their days at the beach and our hotel is near Anna Maria Island, Bradenton Beach and Longboat Key. Our Best Western Plus Hotel & Suites in Bradenton hotel is everything you expect, and much more. ... more   less 
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Also Known As:
Holiday Inn Express Bradenton Hotel Bradenton
Holiday Inn Bradenton
Bradenton Holiday Inn Express

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