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“Horrible service”

Kumo Japanese Steak House
Ranked #219 of 509 Restaurants in Bradenton
Cuisines: Asian, Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Sarasota
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Horrible service”
Reviewed January 30, 2013

Don't waste your time at this restaurant. The service is horrible and the manager is confrontational. Honestly, I am not quite sure why the owner hasn't fired him. We went out to dinner with friends and with our children tonight, and the manager actually threw out our order. It was not busy and he obviously saw us sit down ten minutes earlier, so why he would think our order was garbage is beyond me. So, 30 minutes later, our waitress realizes that the manager made a mistake, yet no one offered an apology; in fact, the manager became rude and actually made a scene in front of the customers. Where is the owner, and why isn't she/ he aware of his actions?

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sarasota111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Visitor rating
    36
    32
    15
    7
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Grand Bend, Canada
Level 4 Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Like this spot”
Reviewed January 13, 2013

If you are in the area and have some time, try this out. The dining time can be a little longer than a traditional restaurant but it is worth the wait. No food is fresher. They are very entertaining as the meal is cooked right in front of you. By the way, the sushi is the best I've ever had. This is a place to try out at least once a month.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jamesjcw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level 4 Contributor
49 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Well worth the wait!”
Reviewed January 10, 2013

The wait to be seated was quite long and once seated the wait to be served was long, however the entertainment made it well worth it! I think the problem was that they were just too busy without enough help. The chef was very entertaining for all ages and he really made the meal memorable. I wish the waitstaff could show half enthusiasm of the chef. The food was very good.
We will definitely go back. We just know to prepare for a long wait.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bluefrogs32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level 4 Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Chef Phoned it In”
Reviewed October 11, 2012

Went for hibachi. usually we get a pretty good show. Chef let it be known he was tired and we were his last table. Deiniately didn't go all out. Food was OK. Service fro bar was slow.

Visited August 2012
Helpful?
Thank FLInsurance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Delicious & Affordable!!!”
Reviewed September 1, 2012

I’ve been to a lot of hibachi restaurants and this is tops on my list. The food is affordable and the portions are grand. The service was a little slow but we were there pretty late. It seemed like they only had one chef. The food was really good and they did some tricks that I haven’t seen before. I’d definitely go back!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jhb1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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