The last time we ate at this restaurant everything was great, this time not so. Had family in from out of town so we thought they would enjoy Thai Palace. Unfortunately, the service was not up to their usual standard. We ordered apps. which came quickly, (there was 5 of us). After that things started going down hill. We sat and sat waiting for our dinners, we noticed all of the other tables around us that had come in after us all had their meals. The two servers that were working kept passing our table and noticing that we had no food but kept on passing us without a word or acknowledgement. We finally caught our waitress and asked if they had forgotten us?? She looked somewhat surprised and ran into the kitchen. When she returned she said they had "Forgotten us" tried to explain that there are two cooks and that each one thought the other had cooked our food. She finally came out with two of the five dished, which had to be sitting in the kitchen because they were cold. We waited for the rest to come out so we could all eat together but again we waited and asked again what was going on, reply was that they were finally cooking the other meals. You don't serve two people and let the other three sit there and watch. Finally the last 3 came out one at a time with some time in between each one. I have to say that the apps and the food is good, but they really dropped the ball this time. We were there for such a long time it was not a good experience at all. They tried to compensate by bring out two desserts on them which is the right thing to do, and lots of "sorry's" but we will really think twice about eating there again especially when we don't have hours to waste. After we had paid our bill and were getting ready to leave the other waitress came to our table with a bill that was for another table and tried to give it to us. They were really overwhelmed and it really was not that busy. They need to bring in more staff especially at this time of year, if they want people to continue to eat there.
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