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Best Western Plus Dayton South
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Reviews (300)
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All reviewswestern hotelsdecent stayroom was cleanquiet areaenjoyed our stayfront desk staffnight's sleepstayed nightsfresh fruitair force museumoff the highwayfree breakfastwafflesvisit familywould stay here againstaff was friendlyhampton inn
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286 - 291 of 300 reviews
Reviewed August 31, 2013

Beware! Just because you book and pay for a room does not mean you will get it. We checked in at a reasonable time and they did not have any rooms left to match our reservation and blamed it on us even though we had the confirmation. "Nothing they could do." Save yourself. Do not book a room here!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Frostrbf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager36159, Manager at Best Western Plus Dayton South, responded to this reviewResponded March 31, 2014

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.


Sincerely,

Veronica Snell
Assistant Manager
BEST WESTERN PLUS Dayton South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

Hi, We just spent two nights at the BW Dayton South. The staff was very pleasant and helpful. The room was nice for two people, king bed, sitting area. Everything in the room worked as it should. It is a very convenient place to stay to see the Wright Patterson Museum of the Air Force - which is just a few miles up I-675. Nice breakfast with lots of choices. We'll stay there again
on next visit to the Dayton/Cincinnati area.

Room Tip: We stayed on the second floor opposite the Lexus dealership. The room was VERY quiet - very little noise from outside.
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager36159, Manager at Best Western Plus Dayton South, responded to this reviewResponded March 31, 2014

Dear Best Western Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
Assistant Manager
BEST WESTERN PLUS Dayton South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

We stayed for two nights over the weekend. The hotel appears to be newly renovated and clean. The bed was comfortable and the bathroom clean. There was a problem with the sheet not fitting the king size bed properly but a word with housekeeping and entirely new bedding was provided. This hotel is good value for the money.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager36159, Manager at Best Western Plus Dayton South, responded to this reviewResponded March 31, 2014

Dear Customer,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
Assistant Manager
BEST WESTERN PLUS Dayton South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

Just be aware that the food is not tasty and the staff are sloppy and not professional. The housekeeping staff does not replenish necessities, shampoos, conditioners and lotions. Staff are also rude and hot breakfast is not hot and staff hangs out in breakfast area.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager36159, Manager at Best Western Plus Dayton South, responded to this reviewResponded March 31, 2014

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.


Sincerely,

Veronica Snell
Assistant Manager
BEST WESTERN PLUS Dayton South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

The room and inside was very nicely decorated. The room was nice, but when we went outside the garbage can was overflowing with garbage. This should have been taken care of way before guests wake up. Garbage around the plants outside. Breakfast not served until 7am, so if you want to be on the road by 7am, forget breakfast.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best W, Manager at Best Western Plus Dayton South, responded to this reviewResponded November 20, 2015

Dear Barbara,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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