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“The only place to be if you must be in Dayton”

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Crowne Plaza Dayton
Ranked #15 of 45 Hotels in Dayton
Albany, New York, USA
Level Contributor
72 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“The only place to be if you must be in Dayton”
Reviewed May 9, 2013

I chaperoned five high school students from Upstate New York for four nights at the National Junior Science and Humanities Symposium (JSHS) at the Crowne Plaza Dayton hotel in the beginning of May, 2013. This is an old hotel, but the management makes every effort to make it attractive. One of the most attractive features is that the window for each room spans the entire length of the outside wall, so that viewing pleasure is maximized. The restaurant on the 12th (top) floor apparently has panoramic views in all directions, but I did not check this out. The hotel is connected by a third-level pedestrian bridge to the convention center across the street. Most of my time was spent in the convention center, which had adequate and attractive space.

I had no need to interact with the hotel staff, but several delegates at the Symposium commented at the great helpfulness of the staff. I did note that one of the three elevators failed early Saturday evening, and I was impressed that it was back in operation later in the evening. The food at the hotel and at the convention center (I did not ask if this was under the same management) was entirely adequate. The fact that chicken was served all four nights was probably due to the choices made by the Symposium management, and should not be blamed on the hotel. The Crowne Plaza is certainly head and shoulders above the hotel that was used for our overflow, the Dayton Grand Hotel, because several guests at that hotel reported that the air conditioning was not working.

Dayton is not an attractive city, and I can think of no reason for staying at the Crowne Plaza if one does not have an event at the hotel, convention center, or have business in the city. There are many hotels along the nearby interstates which would be more convenient if I were traveling through the area. My students were the very best (all seniors, they are committed to attending Penn, Brown, Harvard, Yale, and Stanford). I let them go out the first evening as a group. They returned in less than 30 minutes. “We weren’t expecting much, but this is less than what we were expecting.” I accompanied one student to buy wetting drops at the nearby CVS pharmacy before it closed at 5 PM on a week day.

All in all, this was a satisfactory experience. I have no particular wish for our symposium to ever come back to Dayton (even though the nearby Air Force Museum is vast and very interesting), but, if it does, this is the place to stay.

  • Stayed May 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, May 13, 2013
Dear Danny 38
Thank you for submitting your review and mentioning the great service that our staff members provide. We enjoyed hosting you and your students. Should you indeed return to the area, I would be glad to help make your stay more pleasant by providing you with information regarding the attractions in the area, many of them within 5 to 15 minutes of the hotel. Feel free to get in contact with me or one of my staff members regarding this. We wish your students the best.

Sincerely,

Michael Larson
General Manager
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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English first
Columbia, Maryland, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2013

This Crown Plaza was so helpful, and the food at their restaurant was just fab..The assistant GM, Andy Hurles, was so accommodating with my musical groups shuttle schedule, and with making all feel like home. It was such a pleasant experience, and I look forward to returning.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, May 13, 2013
Dear Gar R

We appreciate that you took the time to fill out a review and we thank you for your great remarks. Andy is vert good at what he does and he will appreciate your mention of him. Here at Crowne Plaza Dayton we try to pay attention to the little details regarding a guest's stay. I'm glad found us helpful. We hope to inspire you every time you stay with us. We look forward to having you back!

Michael Larson,

General Manger
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Lewistown, Pennsylvania
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 22, 2013

We loved the convenience of Crowne Plaza while attending a three day convention at the Convention Center. It is so nice to be able to attend the convention and not have to go outside to go to our room. The staff on the front desk at check in and check out was very professional and helpful. Looking forward to staying here again.

Room Tip: The rooms on the Club Floor, which include breakfast, are well worth the price.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, April 24, 2013
Thank you for your great review, it was our pleasure to have you as our guest! We appreciate the time you took to acknowledge our staff and we hope to see you again next year.

Sincerely,

Michael Larson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, Pennsylvania
Level Contributor
124 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 20, 2013

We stayed at the Crowne, parked vehicle in the adjoining parking garage and attended meetings in the adjoining Convention Center. The Crowne is the perfect place to stay when the destination is the Convention Center. Our checkin (with reservations) at The Crowne was handled quickly and professionally. The Crowne features butler and valet services for your convenience. Our room was on the Sixth floor and all of the rooms are within an H pattern with the elevators being in the middle. Our room was small but contained everything we needed for our 2 night stay. Problem: the elevators presented a serious problem up or down. On one occassion, about 20 people tired of waiting for the elevator(s) walked down the steps from the sixth floor. I believe only 1 elevator was operating for 12 floors and restaurant. Later that evening (after walking down the steps) when returning to our room, the hotel had an employee running one of the other elevators. Third day, all 3 elevators were working properly and very little delay. The hotel's restaurant on the top floor is very nice with lots of windows and a nice view of the city.

Room Tip: The rooms are nicely appointed and have a windowed view of the city. Staying on the lowest floor av...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill70-54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, April 24, 2013
Thank you for taking the time to share your feedback on your recent stay at the Crowne Plaza Dayton and the good review. We appreciate your response. Two of our elevators went completely out of service and we had to call an outside company for the repair. I would like to apologize for the inconvenience you encountered during your stay. Thank you for mentioning our wonderful staff and our well appointed rooms. We're glad you enjoyed your stay and look forward to seeing you again!

Sincerely,

Michael Larson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, MI
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 8, 2013

In January, 2013, I was the featured poet at Delish Lounge which is but a stones throw from the Crown Plaza. The rooms were comfortable, location is great if you're traveling to downtown Dayton (the Convention Center is right across the street) and breakfast which was included with our room was very good. The only snaffu on this trip was that we were stuck in the elevator for about 5 minutes. I'd highly recommend this property.

Room Tip: Great location in downtown Dayton
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rosie313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, April 24, 2013
Thank you for your review of the Crowne Plaza Dayton. Our goal is to inspire and take care of each and every one of our guests.I believe you are the first Poet to leave us a review! We are glad you enjoyed your stay and we apologize for the inconvenience you encountered with our elevator. We hope to see you again the next time you travel to the Dayton area.

Sincerely,

Michael Larson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 8, 2013 via mobile

We stayed here for a Sexy Christians marriage retreat thru our church. The rooms were very nicely designed, and very comfortable to relax in. The staff was very friendly as well. We didn't hear anyone from our group of people staying say one negative thing about their hotel experience. I'd highly recommend!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdersh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, April 24, 2013
Dear tdersh22,

We are so glad that you and your group enjoyed your stay and the retreat. We always appreciate it when someone takes the time to give us a review. I will be sure to mention to the employees here at the Crowne Plaza Dayton that you complimented them on their friendly service. We hope to see you again in the future!

Sincerely,

Michael Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
97 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed April 6, 2013

This Crowne Plaza reminded me of the hotel I first stayed at when landing in Qaddafi's Libya in 2006 - boxy architecture with sterile decor but some of the friendliest service you could imagine.

Pluses:
- Great view from the restaurant at the top of the hotel, professional service and a solid (if slightly casual) menu
- Friendly, efficient and helpful front desk staff
- Probably the best option in Dayton
- Fast internet

Development opportunities:
- The elevators feel coffin-like - not because they are small, but because they are lined with a strange fabric that makes them feel suffocatingly closed
- Rooms need room service menus in them - all I could find was a list of local restaurants even though I know room service was available
- Hotel should supply at least one bottle of water in the room - I know this is environmentally unfriendly but they could also add a recycling bin in the room to compensate.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alphabetsoup2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review, October 14, 2013
Dear Guest,
Thank you for taking the time to give a thorough 4 star review of your stay. We always appreciate it when a guest makes the time and effort to share their experience. I hope we are able to serve you again in the future.
Sincerely,
Michael Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Dayton

Property: Crowne Plaza Dayton
Address: 33 E 5th St, Dayton, OH 45402-2485
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Dayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and Wright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. ... more   less 
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Also Known As:
Crowne Plaza Dayton Hotel Dayton
Dayton Crowne Plaza
Crowne Plaza Dayton Ohio

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