We stayed here this past Thursday (June 14, 2010) for one night. After reading some of the reviews I tried to make a reservation at the Sleep Inn next door...but they were booked. We hesitantly booked a room at this Holiday Inn Express. We arrived close to midnight and we were holding our breaths when we opened the door not exactly knowing what to expect.....Well, first off we felt very safe in the parking lot and it was midnight. The room was immaculate. Cleaner than any other Holiday Inn Express I have stayed in and cleaner than most Hampton Inn's and Fairfiields...which is my preference for overnight stays on the road. Yes the tv was not a flat screen...but it worked great and had many cable channels. The bathroom was spotless and had great water pressure in the shower. The beds were doubles not queens and were not feather top beds, but still standard...nothing great or nothing bad...but again clean. Breakfast was included, but only until 9:30 a.m. We had cell service in our room...but we did not try to use their wifi so I'm not sure about how fast their internet is.
We did not hear any road traffic in our room (although it is located on main road thru town). Their are plenty of stores, restaurants (even a Cracker Barrel across the street), and gas stations within walking distance. It was the perfect location for accessing Cumberland Gap National Park.
As far as the person who complained about waiting on hold....when I came in the girl was in the middle of a phone reservation...she put them on hold to check me in....I think the protocal might be to handle people in person before phone because as I was leaving she apologizing to the person on the line for their wait and I guess you always have the option of using the 1-800 number for reservations instead of calling hotel itself (which I understand, because I prefer to deal with actual hotel not general reservation line).
We would have no problem staying there again...you can't beat it for $89 a night. All the staff that we came across from front desk to house keeping was very friendly and helpful when we asked them about excursions we had planned during the day.
- Official Description (provided by the hotel):
- The Holiday Inn Express Middlesboro Hotel is located in Middlesboro's blend of historic woodlands, wonderful views, and well-seasoned beauty. We are located next to one of the oldest State Parks - Pine Mountain State Park and Cumberland Gap National Park. The Holiday Inn Express is not far from Cumberland Gap, the trail that was used by Daniel Boone, features a lot of hiking trails, crafts and Southern Hospitality. The Holiday Inn Express is located in an area where the dining is the choosing, whether you desire the charm of a historic view or the economy of a family restaurant, you can find it here. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Middlesboro, KY and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Middlesboro Hotel Middlesboro
- Holiday Inn Middlesboro