I was in the Towneplace for 5 weeks during a trip. When I walked into the assigned building, the carpet was absolutely filthy in the hall. There was an enormous stain right outside the door to my room. It took me a while to get into the building because the key scanner would not work to unlock the outside door. That stayed broken for 4 of the 5 weeks of my stay. The VERY OLD refrigerator kept peeing all over the kitchen floor, and I was told that I had to keep the tray empty and keep things off of one of the three shelves. Then about half-way throug my stay, the VERY OLD electric stove shot sparks past me (within about 2 inches) and hit the wall leaving a scar on the wall. When they gave me a key to utilize the room next door, the refrigerator in THAT room had peed all over the floor there too! There is no WIFI, and after I had to go and purchase a CAT 5 cable, the internet was down for about 3 of the 5 weeks.
One of the employees families had a wedding or something one weekend, and many of the guests complained about the noise going past 0300 in addition to complaining about the blatant use of drugs in and around the building. They gave me a room in another building so I could get some sleep, but they did nothing about the problems for the rest of the guests.
The housekeeping staff seems VERY FRUSTRATED as they cannot seem to do anything. They had to bring a board in because there was a definite concave (on both axes) shape to the mattress. (When they put me in the other room for a night, the bed looked EXACTLY THE SAME!)
Apparently, this hotel was up for refurbishing 2 or 3 years ago, but they do not plan on fixing anything until one of those stoves actuall hit someone when the sparks fly, and they get sued.
- Official Description (provided by the hotel):
- Visit the TownePlace Suites Newport News Yorktown located near NASA, Langley AFB and Williamsburg. Our hotel features features studio, one, and two-bedroom suites with fully-equipped kitchens, spacious living and work areas, and free internet access. Other features of our extended stay Yorktown hotel include a 24-hour business center, on-site laundry facilities; fitness center, courtyard with gas grill & an outdoor pool. ... more less
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- Also Known As:
- Towneplace Suites Newport News Yorktown Hotel Yorktown
- Towneplace Suites Yorktown