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Best Western Plus Inn Of Ventura
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All reviewsbest westernstrain tracksmain streetyogurtwalking distancethe breakfast areanice pooldefinitely stay here againconvenient locationbed was very comfortablerestaurants and shopstwo blockscontinental breakfastshort walk to the beachcoffee makersanta barbaraclose to downtown
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632 - 637 of 970 reviews
Reviewed November 14, 2013

For the price and location this was a good value. The people at Best Western were extremely helpful and polite. The only problem we had was the bed not being made. In order to be green we asked that only the bed be made only to find upon our return housekeeping at not been our room. Upon check in we found that there was no shampoo, we called the front desk and was told housekeeping would bring a bottle of shampoo to our room, the shampoo never arrived.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded December 2, 2013

Valued Guest-
Let me start off by saying I am so sorry that there were a few housekeeping issues. I assure you that this is not usual occurrence here and I have spoke to entire staff about being more thorough.
We appreciate you and your business. Thank you for taking the time to leave us a review, we look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Cyndy at front desk called prior to arrival date as we requested 2 rooms next together since my elderly parents were traveling with us. I've never had any hotel call to try to accomodate our requests prior to our arrival. Thank you Cyndy. Their breakfast area was clean, great server constantly filling the food/beverages/waffle batter up......we had to tip her for her hard work! It was tiring watching her work so hard. Rooms were clean, bed comfortable, prefer better foam type pillows but my parents liked the pillows so everyone is picky about their type of pillows. There were windows in frontf room & in bathroom which we liked as did not want air on. Being downtown, there were no transients hanging in our parking area or near our rooms, amazing. Maids were hard at work. It was a full house with decent customers. We were told most rooms were updated with a few pending. People that got older rooms probably paid less so shouldn't complain. Better to have a safe & clean place than not. We loved it & will return. Good location. Clean pool & hot tub area. Clean parking area. We loved the Mission Buenaventura Catholic Church nearby, it was beautiful. Sure beats the $150. plus hotels by the beach nearby when you're not spending much time other than to sleep in the room. Thank you Best Western Plus. P.S. Vagabond restaurant is excellent next door with late hours......wouldn't stay in the Vagabond Motel rooms though. They aren't as nice as Best Western! :)

Room Tip: We were in room 104 & 105 which was reasonably quiet, never heard the trains passing.
  • Stayed: November 2013, traveled with family
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Thank pat_lynnCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded November 21, 2013

pat_lynnCalifornia-
Thank you for such a great review. Most of our bathrooms have been remodeled and we plan to finish them in the upcoming year as well as adding a new fitness room and exterior remodel. Cyndy did ask me to say she wishes you well on everything regarding your credit card. We hope that you will come back and see us and all our new changes!

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Reviewed November 11, 2013

This hotel is a great value. My husband & I were very pleased with the cleanliness & the bed was very comfortable. We both like that they have washable remotes for the TV, we all know how germy they can be. We will stay here again in the future!

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Trisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded November 21, 2013

Trisha P-
Thank you for your great review. We appreciate it. We are looking forward to welcoming you in the future! see ya, soon ;)

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Reviewed November 10, 2013

Clean, comfortable with very helpful staff. The staff was able to suggest a variety of restaurants in the area that were within walking distance. This was important to us. The breakfast was more than we expected. We would recommend this motel to our friends. We will definitely stay there again when in the area.

  • Stayed: November 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Marvin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded November 21, 2013

Marvin R.-
I am extremely pleased that you enjoyed the location, breakfast and had a good stay. Its really great to hear. Hope to see you... and your friends in the future! ;-)

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Reviewed November 7, 2013

I booked this based on the reviews here but it was a mistake. The room was in need of serious repairs. The toilet door would not close. The bathroom window would not close. The toilet seat was very loose. Poor sealant coming away around the sink. The laundry only has one washer/dryer for which one had to join a waiting list to obtain the key which took a couple of hours. Good point is that it only 2 blocks from downtown which is very vibrant with restaurants and bars and was in walking distance to great pier for the sunsets.

  • Stayed: October 2013, traveled as a couple
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Thank Moneyfools
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded November 14, 2013

Hello Moneyfools-
Let me start by saying I am sorry that you were not completely satisfied with your stay. When these things are reported to the front desk, we respond immediately so that they can be resolved. If they were issues that could not be fixed in a timely manner during your stay we would have found you another room that was to your satisfaction. As long as we are made aware and are given the chance we will see to it, that you are happy. That's our goal. I am again very sorry we fell short of your expectations and hope that you may give us another chance in the future.
Sincerely

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