Arrived @1:10PM for my free night and was told by the room clerk there was a $35 early check-in fee prior to 2PM. As an experienced traveler and Elite Gold member, I have never heard of such a fee and there was no mention of said fee on my room confirmation. I asked to speak with the manager and was told he was on property. Rather than pay this fee, I left and returned after 2PM to check in. Once again, I told the room clerk to tell the manager I wanted to speak with him urgently; NEVER SAW OR HEARD FROM THE MANAGER!! The room was comfortable, but small. We declined the Denny's breakfast alternative based on past experience with Denny's re food, service, cleanliness, etc. Needless to say, I would never stay at this property in Ventura again!
- Official Description (provided by the hotel):
- Our property is centrally located between the Ventura Harbor Village where you'll find many unique shopping and dinning options and Downtown San Buenaventura where you can experience the vibrant cultural environment and nightlife known to this beautiful coastal gem. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Ventura
- Comfort Inn Ventura
- Ventura Comfort Inn