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“Older hotel”

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Country Inn & Suites By Carlson, Ventura
Ranked #8 of 23 Hotels in Ventura
Novi, MI
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Older hotel”
Reviewed July 11, 2013 via mobile

This hotel is older. Hallways and lobby have no air conditioner smells damp. Very noisy room facing freeway try to get other side of Hall. The one elevator is used by the staff that cleans and maintains hotel as well as guests seems like it needs maintenance. I used stairs half the time. Breakfast is good. Location to downtown is good. Beach access is close but this part of beach is very dirty.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slm_novimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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635 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 10, 2013 via mobile

The rooms were decent, but the halls smelled damp and as if they tried to musk the smell of depression with off brand Lysol. Of course the lobby smells of old Indian food, and the staff members are extremely rude and yell all night to where you can't even understand what's going on. We won't be staying here again I'd rather dig a ditch out in the field somewhere and lie than deal with this service again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielswift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenturaCountryInn, Manager at Country Inn & Suites By Carlson, Ventura, responded to this review, July 11, 2013
We apologize you were not satisfied with your recent stay with us. We appreciate you taking the time share your experience. We value all of our guests and everyone's opinion. We hope for another opportunity to accommodate your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 17, 2013

Our first stop on our trip up the coaste. Staff very pleasant, comfortable room and bed. Easy walk to the pier. They have an awesome continental breakfast. The best one I have had. You could eat to much. Great location!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azgirl18_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 12, 2013

This hotel was the best from top to bottom! Great location and close to the entrance ramp for the 101 FWY. Very clean.. So appreciated the FULL breakfast everyday!! Including bacon sausages, fruit of all kinds, hot oatmeal. sweet rolls, and 4 different kinds of juice!! I could go on, but am starting to forget.

The very best part was the service. The front desk morning girl with dark hair was wonderful, giving me directions EVERY morning to various places, ST Inez valley, Reagan library etc.

i would stay here again, very reasonable rates and the room with 2 queen beds was exceptionally large!!!

Room Tip: Ask for the parking lot side, very quiet, and I could see my car from my room window! Did not use th...
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShirleyStenen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 9, 2013

We decided to have a weekend in Ventura, CA, and decided that the Country Inn, a little way back from the beach, was a reasonable price. It was an easy walk to the beach, but after crossing a major freeway and a railway between the hotel and the beach! We paid for a sea-view, and could just about see it through the struts of the railroad bridge. And the noise of course was deafening.
Still the hotel was close to the town centre which made up for it somewhat...

The hotel itself was full. We got the impression the staff were rushed off their feet and tired, and it looked as if the cleaners could barely cope. We didn't help matters by lying in on Saturday morning, so they cleaned our room late. The bed was made and the towels changed but little else was tidied up, and the outside window was filthy and covered in bird-poo. The room as a whole had a tired feel and needed a good spring clean. There was no bottled water left in the room, even the stuff some hotels make you pay through the nose for.

Carlson are trying to emulate the very successful Hilton Homewood Suites model of complementary facilities including "free" breakfasts and a Happy Hour. But while the Hilton are generally relaxed about self service, Carlson are clearly worried about portion control. During Happy Hour a woman sat resolutely by the beer tap doling the precious substance out in small plastic glasses, and at breakfast another portion guardian doled out two transparent strips of bacon, two small greasy sausages and a couple of spoonfuls of scrambled egg. We thought about asking for more, but wondered whether we'd get the same reception Oliver Twist had in the orphanage "What, MORE?!?" Perhaps I'm being unfair to the hotel here, but the guardian was telling almost every hungry guest that it was NOT self-service. Additionally, there was a somewhat limited range of bread and fruit.

One last annoying thing. I have a painful back and find it hard to bend down. However, to plug in my computer I had to crawl under the desk and pull out the light socket. Sad, but the age of the rooms are probably pre-90s.

Good things to say? The bed was large and comfortable, the aircon worked well, and the shower was good. But I expect that as basic for the prices we paid.

Room Tip: Get away from the railroad and freeway. Don't pay for a sea view.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank morris_minor_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 9, 2013

Good - Staff friendly and helpful. Room big, clean and well presented, no problems there. Breakfast included hot food and really good. Very good value. Nice fish restaurant in town, within walking distance.

Not so Good - Location not great. Huge railway bridge and freeway flyover just to the side of the hotel. We asked for a room on the opposite side to this, so less noise. Did not use the outdoor pool as so much noise from the freeway and trains.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buddy_R281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pasadena, ca
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 27, 2013

If you're looking for a spacious, clean room, on budget, this is it. The furniture an bedding were relatively new, and nice looking. A big flat screen TV hung on the wall. The bathroom was lower end (fiberglass tub and Corian countertops), but clean. Carpet was newer. The complementary breakfast was better than some I've had at other hotels and offered biscuits, gravy, sausage links, bacon, scrambled eggs, hash browns, oatmeal, assorted breads, juices, coffee, dry cereal, and fresh fruit. My room was quiet, on the railroad side of the hotel, and I only heard the train go by once while I was still awake. (when I checked in, the office clerk asked me if I wanted the "quiet" side of the hotel, and I did. I think the other side might be noisier because it faces the freeway.)

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank psano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Ventura

Property: Country Inn & Suites By Carlson, Ventura
Address: 298 S Chestnut St, Ventura, CA 93001-2835
Phone Number:
Location: United States > California > Ventura
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Ventura
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Ventura 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Ventura Hotel Ventura
Country Inn And Suites By Carlson, Ventura
Country Inn Ventura
Ventura Country Inn

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