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“El Paso East”

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Super 8 El paso Airport
Ranked #36 of 81 Hotels in El Paso
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525 reviews from our community

Traveler rating
    172
    116
    119
    60
    58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 27, 2014

How this place has such a high rating is beyond comprehension. The first room had no internet service, the a/c had a mildew smell and the phone did not work. Moved to a second room and the a/c unit had no temperature control on the a/c which smelled like mildew. The third they put in also had an a/c unit that smelled like mildew, but the phone and internet worked. There were people smoking and sitting on the stairs blocking access to the floor where my room was located when I was trying to bring my stuff into the motel room and they would not move out of the way. There were a lot of people hanging out around the BLDG that made me think about safety and wondering if it was used by the people outside for things other than a place to spend the night? Nobody approached me to sell me anything, but it just felt different than any other place I have stayed. If it had not been late and I had other alternatives I would have spent the night elsewhere, even sleeping in my car

PROS: you get a room with a phone and TV, etc. and do not have to sleep in your car.

CONS:
The rooms are depressing and need renovation
The a/c units smell
It is a very noisy and heavy traffic area right next to a busy freeway

Room Tip: Find another motel
See more room tips
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phxhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, July 3, 2014
Thank you for your feedback...we apologize for the inconveniences you had experienced while staying at our property. I will look into correcting these issues. Once again thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Indiana
1 review
Reviewed March 17, 2014

Nice rooms friendly service. Truck was broke down passing thru they treated me like family. They shuttle service kind employees. Restaurant within feet of your front door. General manager very kind an helpful

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherylchub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, July 3, 2014
Thank you so much for this great review! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 17, 2014

Stayed one night at this Super 8. It is on a busy street but the room my husband and I were in was quiet enough (we were on the second floor). The room is average to small in size. Vanity is outside of the bathroom. The hairdryer didn't work. Had a good night sleep in a comfortable bed. Ate supper at the family style restaurant next door which provided us a good meal after a long day's drive. The continental breakfast was typical (included waffles). We got this room for $48 incl. tax so I think it was a good enough deal.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 56adventuregirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, July 3, 2014
Thank you for reviewing us! We appreciate your business and hope to see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 13, 2014

Came through to get a room and received amazing customer service. The front clerk was very friendly and knowledgeable. I would definitely recommend staying here. It's also very convenient to the central attractions.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Insaneskills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, July 3, 2014
Thank you so much for this wonderful review! See you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2014 via mobile

You get less than you pay for. I booked this one it was cheap and had a heated pool for my daughter. No heated pool and then they made excuses one person said they didn't have a heated pool and one said it was broken

Stayed March 2014, traveled with family
Helpful?
1 Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, July 3, 2014
Thank you for taking the time to provide us your review. We apologize for any inconvenience you had experience with the pools temperature. We hope that you give us another chance in the future! Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 El paso Airport

Property: Super 8 El paso Airport
Address: 7144 Gateway Blvd E, El Paso, TX 79915-1201
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in El Paso
#17 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 El paso Airport 2*
Number of rooms: 165
Reservation Options:
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Also Known As:
Best Western Airport Hotel El Paso
Best Western El Paso
El Paso Best Western

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