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“Kind of Seedy, You Could Find Better For The Price”

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Super 8 El paso Airport
Ranked #45 of 81 Hotels in El Paso
Atlanta, Georgia
Level 4 Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Kind of Seedy, You Could Find Better For The Price”
Reviewed April 21, 2013 via mobile

The men at the front desk could have been more welcoming. The room that I was first assigned in the back was locked from the inside. People were hanging out in their doorways, weird people were cruising the parking lot in their cars, & it just didn't feel safe at all. The lights wee on in the room, I am pretty sure that there were some vagrants using the room. When I went back up to the front desk they advised that something was wrong with the lock. I requested a room up front facing the office, which is where I ended up. The room seemed clean but could use some updating. I could hear traffic from the interstate & people talking all night. I think you could probably find better accommodations for the same price.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, May 14, 2013
Thank you for your review! We are sorry for any inconvenience you've experienced with your first room. We hope that you give us another chance! We can offer you a room that is facing either the pool or courtyard. They are very comfortable and quiet. Once again thank you for your review and we hope to see you next time.
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546 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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English first
El Paso, Texas
Level 6 Contributor
138 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 8, 2013

BEST WESTERN Airport Inn, was much better, yea they have LCD's now but i dont stay at a hotel because of their tv's.

they change their graveyard staff, they were super courteous and professional

yes they are cheap for their location and room size, but i dont get it why did they sold it!!

its ok but it used to be way better!

i liked how they kind of gave me 2 days for the price of 1.

arriving at 4-5 am on saturday and checking out monday at 12 that was awesome!

Room Tip: get those on the 100's they are by the entrance no sun all day and no noises from pool or machin...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ponchoiram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
Thank you for reviewing us and we are happy that you are still a loyal guest after our brand change. Yes we have changed all of our TV's to LED sets and our rates are much more economical than what they used to be before our brand change. Once again we thank you for taking the time to review us. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 2, 2013

-could not find reservation(it was there after he talked with Super 8 reservation on my cell phone-wouldn't make the call himself)
-Made me call for help instead of him doing it
-didn't have the number for Super 8 reservations I had to Google it on my cell phone
-gave me the number of Bookings.com instead of Super 8 reservations
-Totally helpless and clueless
-didn't receive wake up call

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
Thank you for reviewing us and we are terribly sorry for the inconvenience you've experienced upon your arrival. We would like to thank you for bringing it to our attention. If you don't mind we would like to further discuss about this incident with you. Please feel free to call me anytime at 915-779-7700 so I can help fix this matter. Thank you!
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talladega
1 review
Reviewed March 23, 2013

i was very happy.this is The best super 8 I ever stayed at Hotel.front desk staff was very good.i will back again.room was very clean.ohh Breakfast was so good.pool is Excellent. the out door grilling area is good for barbeque.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank perry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
This is great to hear! We thank you for reviewing us and we hope to see you back in the future!!
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Additional Information about Super 8 El paso Airport

Property: Super 8 El paso Airport
Address: 7144 Gateway Blvd E, El Paso, TX 79915-1201
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in El Paso
#17 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 El paso Airport 2*
Number of rooms: 165
Reservation Options:
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Also Known As:
Best Western Airport Hotel El Paso
Best Western El Paso
El Paso Best Western

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