We stayed longer than expected. The price was reasonable, nice rooms, great staff, shuttle service, clean pool, and good breakfast. Mr. Rohit was very friendly and helpful. Stayed for two weeks and would definitely stay again.More
We stayed longer than expected. The price was reasonable, nice rooms, great staff, shuttle service, clean pool, and good breakfast. Mr. Rohit was very friendly and helpful. Stayed for two weeks and would definitely stay again.MoreShow less
We are thrilled to hear about your wonderful experience with us! We are glad that you enjoyed our comfortable rooms, swimming pool, continental deluxe breakfast and our wonderful friendly staff members. Thank you for taking the time to provide us with your feedback. We look forward to seeing you back with us again in the future!!
Issue: Toilet Malfunction
Actions: Notified front desk (Rohit) to explain the problem, less than 3 minutes repair man arrived at the room and diagnosis the problem. In less than 1 minute the issue was resolved.
Accolades: This Best Western is the best hotel to stay in if you are visiting El Paso. Price, service, and accommodations are superb.
The staff Mr. Rohit was extremely helpful and went out of his way to explain things and help with the Internet. The pool was clean and very nice. Rooms were very clean and upgraded.
You can tell the rooms have recently been remodeled. The hotel personnel were very accommodating.
This is definitely a motel in a not so good location. There is a mall about a half mile away along with some fast food and restaurants.
Stayed in a king bed room. The bed spread and bedding was modern and looked good and the walls were nicely painted. The carpet was dirty and gross. The room had a flat panel TV, mini fridge, and microwave. The shower had a great shower head with good water pressure. The air conditioner worked great and kept the room cold. The internet worked pretty good. Not much space in the room to walk around or place your bags.
we were very pleased with the service of Rohit. He made us feel home. The room was smelling fresh and clean :0)