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“Excellent Stay!”

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Homewood Suites El Paso Airport
Ranked #14 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed February 27, 2014

This hotel was wonderful. I was pleased with everything from check-in to check-out! Staff was friendly and room was very clean. Breakfast was great as well. Will defiantly go back and look for Homewood suites whenever I travel.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Megan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded March 3, 2014

Thank you for your nice comments. We are glad to know that our staff was friendly as this brings a lot of comfort to all of our guests. Our breakfast is a very important amenity that we offer our guests, therefore, it is very satisfying to know that we are accomplishing the delivery of this amenity at a great level. Thank you for staying with us and we hope to choose us on your next visit to El Paso.

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248 - 254 of 328 reviews

Reviewed February 26, 2014

I was quite surprised on how friendly everyone was and how well kept the hotel is. Our room was perfect and the bed was very comfortable. The only thing i would say to improve is the pillows they were somewhat flat, but otherwise i can not complain about anything.

We held a small luncheon for the Volleyball team and the star went out of their way to ensure everything was perfect. Daniel at the front counter was very helpful and made sure that nothing went wrong, and David the kitchen staff along with the woman that took care of breakfast were there the whole time and ensured we had everything for the luncheon.

  • Stayed: February 2014, traveled with family
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Thank Luv2beonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded March 3, 2014

We are pleased to know that your stay with us was enjoyable. We are so glad to know that our staff made a great impression as we strive to make you feel at home when in our hotel. We are currently in the process of changing not only our pillows, but our bedding. Soon you should be able to see these changes in all Homewood Suites as it is a National project. Thank you!

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Reviewed February 12, 2014

If you like the smell of Burning Tar in your room, stay at this Hotel. This Hotel is located right in front of a refinery, and at nite, they flare and the odor is so bad that it makes your eyes burn. Location is good and is located with other good hotel brands close to the airport. But I suggest you stay somewhere closer to the Airport away from this location.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank T H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded February 17, 2014

I want to begin by thanking your for staying with us during your last visit to El Paso. Also, I apologize for the inconvenience that the refinery smell caused you and your wife. This is a very rare issue as we usually do not have this problem specially at this severity. We are working with the refinery to try to find a solution to avoid this problem. We hope that you reconsider staying with us again as this is not a usual problem at our property. Thank you.

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Reviewed January 27, 2014

Very clean hotel, Friendly Staff, wonderful accommodations. Hotel is not geared for family. I wished I had known before hand. My bad. Great for business trips. The kitchenette was very helpful. For a couple great. My teenage daughter was with me. She slept on the sofa bed. Very comfortable. But had to be made daily.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Lily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded January 29, 2014

On behalf of our entire team, thank you for taking the time to share your comments. We are happy to know that your stay was enjoyable and will continue to wok on making sure that all of the families that stay with us feel that this hotel is geared to their need as out goal is to make every kind of traveler feel at home. Once again, thank you.

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Reviewed January 17, 2014

Stayed here for a week while in town for business. Great place for business as it offers free breakfast and even free dinner Mon-Thurs. Bed was comfortable, plenty of pillows and shower had great water pressure. I would def stay here next time I am in El Paso.

Stayed: January 2014, traveled on business
Thank LuShun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded January 21, 2014

I can't express how thirlled our team is to hear about your experience at our hotel. We pride ourselves in customer satisfaction and loyalty. We are extremely glad to know that we have gained your loyalty and look forward to your next visit.

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Reviewed January 16, 2014 via mobile

Stayed here for one night. Location appears fairly new and has the usual amenities as expected. Nothing really stood out - bed was comfortable, breakfast was the usual hotel items, and workers were friendly.

For the most part, the facility was clean and I felt safe there.

Stayed: January 2014, traveled on business
2  Thank Lifeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded January 21, 2014

Thank you for taking the time to share your comments. While we are glad to hear that you felt safe while staying at our property, we want to make sure that you also feel extremely satisfied with our amenities. I am glad to hear that everything was fine, but we will continue to make the effort to 'wow' our guests. We hope you stay with us again during your travels to El Paso.

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Reviewed January 11, 2014

Actually this is a good place to stay; however, it is not that close to the airport. It look the shuttle more than 20 minutes to get to the airport and then it drove past me. I had to call again. After I got to the hotel, everything was very nice. A good dinner, etc.

The best part: We left early in the morning at 6:00 a half hour before the breakfast service officially began. We were still able to make a waffle, toast, and grab a banana before we left.

Room Tip: Ask for a room facing south. The hotel sits on a hill and the night lights are pretty
See more room tips
  • Stayed: January 2014, traveled as a couple
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Thank SUVANZANT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this reviewResponded January 21, 2014

I am glad to hear that your stay at the hotel was pleasant. I want to apologize for the shuttle taking longer than usual to pick you up. This is an isolated issue that has since be adressed properly. Thank you for taking the time to share your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites El Paso Airport

Address: 6656 Gateway Blvd E, El Paso, TX 79915-1005
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in El Paso
#12 Business Hotel in El Paso
Price Range: $99 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites El Paso Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites El Paso Airport Hotel El Paso
El Paso Homewood Suites
El Paso Hilton

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