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“Wonderful staff and lodging”

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Homewood Suites El Paso Airport
Ranked #17 of 81 Hotels in El Paso
Certificate of Excellence
Wasilla, United States
1 review
“Wonderful staff and lodging”
Reviewed December 26, 2013

The staff was very helpful and friendly. The room was clean and quiet. TV station selection was good. The evening manager's reception was superb; food was very well prepared. Standard breakfast items were plentiful and filling. I highly recommend this hotel as it provides all of the resources required for business travel, is bear the airport, has free shuttle service, and is quiet.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 30, 2013
We truly appreciate your kind comments. It is very gratifying to know that you enjoyed the amenities that we offer. We are glad that you had a pleasureable experience. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, United States
1 review
Reviewed December 10, 2013

Loved the breakfast selections and service. Enjoyed the well appointed M-Th dinner reception. Remote controlled ceiling fan in the suites was a plus. The smell of the nearby factories while outside was unpleasant but thankfully was not an issue while inside the hotel. Overall wonderful experience and would definitely use this facility during future business trips to El Paso.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 11, 2013
Thank you for choosing our hotel during your last visit to El Paso. We are very grateful to hear the kind comments you shared about our property. We are very excited to know that you will stay with us during your next visit. Thank you for taking the time to share your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 4, 2013

I had the privilege to stay at this hotel for five days in November. This was the best hotel stay ever! Everyone did their upmost to ensure that my stay was pleasant. The service they provided was better than at the "ritzier" hotels. Special thanks to Tony H. and Joseph "JB" for all of your assistance!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Roundthe1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 6, 2013
I can't express to you just how much your wonderful comments mean to us. Our main goal is to ensure that all of our guests feel comfortable, safe, and enjoy their stay at our property. Our team members all play an important role in accomplishing our goals. Thank you for choosing our hotel during your last visit to El Paso, and thank you for sharing your comments with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2013

I recently stayed in this Homewood Suites Hotel on November 24, 2013 and December 1, 2013 and absolutely loved, loved, loved this place. We arrived late after traveling through terrible weather (ice , sleet, and snow in West Texas). We were warmly greeted by Alyssa and her customer service is beyond great!!!! She was so kind and attentive. She checked in quickly and was so helpful with our WiFi issues and I can only say - She will go very far in her career!!!!! She has all the qualities of a top-notch customer service representative and she is to be commended.

Our suite was fantastic!!! Better than any of the hotels we have stayed in recently!!!! The suite was modern, clean, roomy and beyond reproach!!!!! I will never stay anywhere else when we are in El Paso.

We also stayed there one night on our return trip from California and received the same quality service from Lynda and again, the suite was fantastic. Homewood Suites - you are tops in my book. Thank you, thank you, thank you!!! GL

Room Tip: Ask, and you will receive.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GAM1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 4, 2013
I cannot thank you enough for sharing your kind comments with us. We are very excited to know that we were able to make your stay with us enjoyable. All of our staff was very proud to hear your compliments; it motivates us to continue working hard and putting our guest first. Thank you and we look forward to your next visit to El Paso!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed November 29, 2013

For business travelers this is the place to stay. Good location, great staff, and very clean and safe. I work for the Army and we normally conduct group travel. The complimentary breakfast and Manager's reception help my team to conveniently get a great start or end to long days at work. The rooms are large and very clean.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 2, 2013
It was a pleasure having you and your team stay with us. We understand the sacrifice made by all of our guests when being away from home, that is why we strive to make you feel as comfortable possible. We want you to come to a place that provides safety and a warm atmosphere after your long days at work. We are extremely proud to hear that we were able to accomplish that. Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 25, 2013

I had a business trip to El Paso that required me to be in town for a while. I've stayed at the Homewood by the airport before and decided to repeat. It is a great place that is both convenient, safe and comfortable. the staff does a great job of ensuring your comfort. there is no better place to stay for the price

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, December 2, 2013
Thank you for coming back to our hotel. We are very pleased to know that we were able to make you feel comfortable and safe as we know how important this is for all of our guests. It is a great accomplishment for the entire staff. We look forward to seeing you at our hotel during your next visit to El Paso!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 9, 2013

The afternoon dinner (Manager Reception) has food just a tad better/higher quality than other similar places. The rooms are perfect for long stays. Bed is very comfy. The living area and full kitchen are great too. Coffee 24/7 is great. Staff was very pleasant and welcoming. Will stay here again when in El Paso.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, November 12, 2013
We understand that when choosing hotel to stay in, you have MANY choices; so I would like to begin by thanking your for choosing us during your last visit to El Paso, but more than anything, for making us your number one choice when returning to our lovely city. We strive to make all of our guests feel at home as we understand that being away from home for long periods of time takes its toll. Thank you for sharing your comments with us and we are very excited to see you back at our wonderful hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites El Paso Airport

Property: Homewood Suites El Paso Airport
Address: 6656 Gateway Blvd E, El Paso, TX 79915-1005
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in El Paso
#12 Business Hotel in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites El Paso Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites El Paso Airport Hotel El Paso
El Paso Homewood Suites
El Paso Hilton

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