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“Some rooms on the 4th floor are designated by the hotel for SMOKING, even though they are marked "No Smoking", be wary.” 4 of 5 bubbles
Review of Homewood Suites El Paso Airport

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Homewood Suites El Paso Airport
Ranked #18 of 82 Hotels in El Paso
San Antonio, Texas, United States
1 review
“Some rooms on the 4th floor are designated by the hotel for SMOKING, even though they are marked "No Smoking", be wary.”
4 of 5 bubbles Reviewed March 19, 2013

Very nice hotel, very roomy suites and well maintained. You can see Mexico from the odd numbered rooms. Some rooms on the 4th floor are designated by the hotel for SMOKING, even though they are marked "No Smoking", be wary, if smoke bothers you make sure that you stay off of the 4th floor. Not all rooms on this floor are smoking but the ventallation system does not keep the smoke contained. Why this entire hotel is not smoke free is beyond me, especially in this day and age, and considering the young age of this hotel.

Room Tip: If you are intollerant of Smoke smell, stay off the 4th floor.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review, April 2, 2013
Thank you for taking the time to writing a review about our hotel. We do apologize as we understand that when someone is not a smoker or used to the smoke scent, it becomes a neusance. We have taken your comments and are working to find a way to improve ventalation on the 4th floor of our hotel. Again, thank you for your comments and for choosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
    136
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    33
    16
    11
See reviews for
65
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Belleville, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

Very clean and nice. Loved staying here. Even had smoking Suites! Usually if a place has smoking rooms it's a pretty nasty and trashy but not here! Opened the door and it didn't even smell like it was a smoking room. Very bright and comfy. The bed was amazing, the bedding was plush and my sleep was great. They even had a grab n go breakfast ready for me at 500am as I quickly checked out to get to the airport. Housekeeping was efficent and pleasant. Overall a great extended stay place with an upscale feel and offers a lot of ammenities compared to other similar places around El Paso.

  • Stayed April 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jellebelly29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, General Manager at Homewood Suites El Paso Airport, responded to this review, March 19, 2013
Thank you for your wonderful comments on your most recent stay and I hope we get the pleasure of you coming back to see us one day! On behalf of the staff and me it was a pleasure having you as our guest! Thank you and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london ky
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 16, 2013

This is a very nice place! Great breakfasts and dinners m-t We had a king suite with a kitchen that was very comfortable. The staff was very friendly. If you are headed west on I-10, take exit 25, turn left on Airway Boulevard (where the Starbucks is), go under the interstate and cross Gateway Boulevard East, then turn right, going behind the Holiday Inn Express and Hilton Garden Inn and there you are. easy.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LondonKyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, General Manager at Homewood Suites El Paso Airport, responded to this review, March 1, 2013
Thank you for you comments and we are very pleased on the level of services the staff provided and we look foward to your next visit with us. Thank you and have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 16, 2013

we didn't like the way they handled the pet charge. it came to us as a 75.00 non refundible charge even though we have well behaved very small dog that DID NOT make a mess anyware.

Had they informed us of this charge up front we would have NOT staded.

WHAT A LARGE HIDDEN CHARGE. I'M GIVING IT A POOR VALUE

Room Tip: Rooms in the rear have beautiful views at night
See more room tips
  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Edward D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, General Manager at Homewood Suites El Paso Airport, responded to this review, March 13, 2013
We do want to apologize for not been informed of the pet fee at the property. We understand that all animals are different and some are maintained better than others. We must perform a deep clean of the room no matter how well groomed a pet is so that the next guest who stay can enjoy their stay. We do apologize for not been informing you and I will make sure the staff is well aware to inform you the guest. We hope you see us next time you are in town and thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 17, 2013 via mobile

Nice stay at the Homewood Suites in El Paso. Very comfortable, clean, but not so easy to get to if you are headed west on I-10. Small fitness center, but has the necessities if you are willing to wait. Great value.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank torp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, Manager at Homewood Suites El Paso Airport, responded to this review, January 19, 2013
Thank you for your comments it was a pleasure to have you as our guest and we hope if you are in the area again we have the pleasure of you staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
363 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed January 17, 2013 via mobile

Great hotel that has the comfort of home. I had a king bed suite and it was so comfortable and roomy. The warm breakfast was a plus. I wish I would have arrived for the weeknight dinner but maybe next time. I was greeted warmly by the airport shuttle driver. He made the drive to the hotel go quickly. I was greeted by the hotel clerk who had a huge smile even though it was 9:30 at night. This hotel looks fairly new and my room was super clean and I felt I could stay here a long time and it not feel like a hotel. I will be back when in El Paso.

Stayed January 2013, traveled on business
Helpful?
Thank Mickey2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, Manager at Homewood Suites El Paso Airport, responded to this review, January 19, 2013
I want to thank you for allowing us to be your home away from home and I am pleased to hear how welcomed you felt with your pick up at the airport, to your check-in process, and the clean suite you came home to. Thank you again and we cannot wait for your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
micha74b
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

great rooms, great food, great staff!! Very quiet rooms. They offer a great hot breakfast with rotating selection. The dinners are very good too. Not what you usually get! We were here with a group of people to work on Fort Bliss. If we worked late we called in for dinner (yes, it was that good) and asked if they can put it in our room and they sure did. Loved the service. Beds are awesome.

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank micha74b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian P, General Manager at Homewood Suites El Paso Airport, responded to this review, March 13, 2013
Thank you for your stay with us and we are glad you had such a great time as we look foward to your next visit! Thank you and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites El Paso Airport

Property: Homewood Suites El Paso Airport
Address: 6656 Gateway Blvd E, El Paso, TX 79915-1005
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in El Paso
#12 Business Hotel in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites El Paso Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites El Paso Airport Hotel El Paso
El Paso Hilton
El Paso Homewood Suites

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