Have been staying here twice a month for over three years.
Great front desk staff, quick and helpful (April, Jessica, Michael, Josie)
Breakfast always great with a huge selection (THANKS Connie!)
Managers happy hour (actually 2 hours!) is always a pleasure (THANKS Marianna!)
Rooms always clean, beds comfortable, nice TV, so-so coffee in room, good iron.
Noise from adjacent rooms slamming doors - adjust the closers.
Noise from room above - go to the fourth floor.
Towels are old and rough - time to replace (I've started bringing my own).
Last straw is lack of hot water for the last several months. Complained twice. Still no better.
Elevator last annual inspection was August 2011 - should I be concerned?
I hear the Owner stays here frequently - he doesn't notice this stuff? Special room?
My expectation is that for $100 a night, the accommodation needs to meet or beat my own home.
The staff is fabulous, but the continued cool showers and frequent rude awakenings at night from the noise have caused me to try the #3 rated hotel in town. I'll see how they measure up.
- Official Description (provided by the hotel):
- Designed for both comfort and convenience, the Holiday Inn El Paso offers modern amenities and deluxe accommodations with our spacious, smoke-free guestrooms and suites, tasteful decor, modern furnishings. Our guestrooms and suites are equipped with free high-speed wireless Internet access, premium communications capability, lighted work desks, a refrigerator, microwave, cable TV, and comfortable bedding with a choice of soft or firm pillow. Our suites offer all of the comforts of our standard rooms, with the added luxury of comfortable sleeper sofas and separate areas for working and relaxing. ... more less
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- Also Known As:
- Wingate By Wyndham El Paso Hotel El Paso
- Wingate El Paso
- Wingate Hotel El Paso