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“The people make it OUTSTANDING!”

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Hilton Garden Inn El Paso/University
Ranked #6 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed March 5, 2014

This hotel is very clean and has all of the amenities one expects, including free wifi for guests. What sets it apart, however, is that it has a staff like no other. At other hotels, including other Garden Inns, I've come across a staff member here or there who provides excellent customer service. However, at the Garden Inn El Paso/University, exceptional hospitality seems to be engrained in the hotel's culture. From the manager at the front desk, along with several other clerks, shuttle drivers, restaurant staff, maintenance and housekeeping staff, the people at this hotel are professional, courteous, and consistently display a pleasant and welcoming demeanor. It was a pleasure staying at this hotel.

  • Stayed: February 2014, traveled on business
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Thank Liz E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 - 486 of 679 reviews

Reviewed February 28, 2014

Hilton Garden Inn of El Paso is an excellent value. My room was clean, the breakfast was outstanding and the gym was excellent. If you have business at UTEP, the hospital or downtown El Paso this is the place to stay. From the Hilton Garden Inn you can reach the airport in 15 to 20 minutes with no problem. The I-10 is only a minute away. Great location!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Nelson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

Before my arrival I had heard that this hotel was not in a good part of town, however, during my stay I had no problems and saw many college students walking in the area (it is near the university). The hotel was very clean. The staff was exceptionally friendly and helpful. I would definitely stay at this hotel again if I am ever in the area again.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Mellena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

It's a nice new hotel with friendly staff and a good breakfast set up. It's actually much nicer than the other full service hotels in the area. It was perfect for a quick business trip and next time I'm back in El Paso I will stay here.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

I stayed for business. All my printing needs were met, my computer needs were excellent. I was even able to stream video when relaxing after busy meetings. The handling of the group rate for the conference at the hotel was a bit difficult and the free breakfast wasn't given to all parties in our group which was costly for the conference.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Emily N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

The El Paso Hilton Garden on University was great place to stay. easy Freeway access - food was great and most of all the staff just rox!! The room was clean - I suggest the dinning and the coffee was great in the morning too! hmmm typing 200 words on tripadvisor sux but other than that yeah - if you need a nice clean safe hotel in El Paso - then I would stay at this one... shame on el Paso tho for their stupid hotel tax... its twice that of the state...! greedy bastards.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Anthony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

The location is perfect, near everything and some places in walking distance. The staff is wonderful & accommodating, the rooms & other ammenities are awesome! I stay at this location each time I visit El Paso, which is once per month from 2-4 days at a time.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Louwanna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
Price Range: $85 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Official Description (provided by the hotel):
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

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