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“Excellent hotel, excellent location” 5 of 5 stars
Review of Hilton Garden Inn El Paso/University

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Hilton Garden Inn El Paso/University
Ranked #4 of 83 Hotels in El Paso
Certificate of Excellence
Roanoke, VA
Level Contributor
366 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Excellent hotel, excellent location”
5 of 5 stars Reviewed January 3, 2014

We stayed here for 3 nights while attending the Sun Bowl. The staff here was great from the front desk to restaurant. We ate breakfast in the restauant all 3 mornings and had a great waitress and cook each day. Very personable and made you feel appreciated, even offered some travel tips on places to see. Rooms were clean and VERY quiet. Next door to UTEP and a reasonable walk to the football stadium. Reasonably priced. The ONLY issue was parking on New Year's Eve, which I suppose is understandable. Would definitely stay here again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hokiechip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, United States
1 review
5 of 5 stars Reviewed January 1, 2014

Excellent hotel accomodations and excellent, friendly sevice. The location is convenient and safe with good parking facilities and close to good restaurants and university activities. Capetto's Restaurant had excellent bar and outstanding pizza. Since you can no longer safely travel to Juarez, visit Pros Ranch Market. There are great Mexican restaurants at every turn; Pepe's has great tamales!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carmen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 27, 2013

My family and I stayed here on our way to Arizona. The hotel was clean and they provided a great holiday rate. They do have a restaurant on site however I elected not to eat there as there prices were high. I will be stopping here over night on my return trip. Overall good location by the university a little further away from the interstate but good value for your buck.

  • Stayed December 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Gotowork04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain, United States
1 review
5 of 5 stars Reviewed December 27, 2013

This is one of those hotels where when you step in they actually want to make you comfortable. From the front desk to the maintenance and the restaurant staff is amazing. If you need a ride within the area they have a free shuttle that can take you where ever you need.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marcus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York State
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2013

Satisfactory location, staff responsive, had dinner one evening (mexican food) that was satisfactory. Location just off Mesa Blvd. Did not use fitness room, but noticed they had free weights, floor mat, exercise ball.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ExcitedNYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, United States
2 reviews
5 of 5 stars Reviewed December 18, 2013

Our stay was one of the best experiences we've had staying at a hotel in a very long time. The rooms are excellent, clean and modern. Had the best sleep in a long time. We will share this experience with our friends and family and will definately stay at another Hilton hotel when we travel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Martha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed December 5, 2013

This property sits right at the entrance of UTEP. Extremely convenient for University business, plus it is a central location to town. Walking distance to many restaurants and two hospitals. It was clean, convenient and affordable.

Breakfast buffet, was however, a train wreck. Although it is a "buffet" they serve you the food at the buffet table - cook burnt waffle and I never ended up eating since it took him over 20 minutes to scrap the burn waffle off the iron. By the time he was ready to start a new one my family was done with breakfast. Plus, at 8am on a Saturday, they had no milk. Take a pass on the breakfast buffet - or don't expect too much!

Room Tip: Ask for a room facing the University.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank TrvlnRoundUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn El Paso/University

Property: Hilton Garden Inn El Paso/University
Address: 111 West University Avenue, El Paso, TX 79902
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in El Paso
#4 Business Hotel in El Paso
#5 Romantic Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Official Description (provided by the hotel):
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

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