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“Garden Inn Business Stay” 4 of 5 bubbles
Review of Hilton Garden Inn El Paso/University

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Hilton Garden Inn El Paso/University
Ranked #3 of 82 Hotels in El Paso
Certificate of Excellence
New York State
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Garden Inn Business Stay”
4 of 5 bubbles Reviewed December 19, 2013

Satisfactory location, staff responsive, had dinner one evening (mexican food) that was satisfactory. Location just off Mesa Blvd. Did not use fitness room, but noticed they had free weights, floor mat, exercise ball.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ExcitedNYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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575 reviews from our community

Traveler rating
    336
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    56
    11
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
El Paso, United States
2 reviews
5 of 5 bubbles Reviewed December 18, 2013

Our stay was one of the best experiences we've had staying at a hotel in a very long time. The rooms are excellent, clean and modern. Had the best sleep in a long time. We will share this experience with our friends and family and will definately stay at another Hilton hotel when we travel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Martha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed December 5, 2013

This property sits right at the entrance of UTEP. Extremely convenient for University business, plus it is a central location to town. Walking distance to many restaurants and two hospitals. It was clean, convenient and affordable.

Breakfast buffet, was however, a train wreck. Although it is a "buffet" they serve you the food at the buffet table - cook burnt waffle and I never ended up eating since it took him over 20 minutes to scrap the burn waffle off the iron. By the time he was ready to start a new one my family was done with breakfast. Plus, at 8am on a Saturday, they had no milk. Take a pass on the breakfast buffet - or don't expect too much!

Room Tip: Ask for a room facing the University.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TrvlnRoundUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
las vegas, United States
1 review
5 of 5 bubbles Reviewed December 2, 2013

Staff, location, room, food, all tremendous. Next door to whataburger what more do you want. Had a really good experience at this hotel, I would definately reccomend it to any of my friends passing through el paso

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Clayton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review, December 3, 2013
Dear Clayton - Thank you for your nice review. It is always great to hear that we have met or exceeded our guest's expectations. Please come back and see us again soon.
Happy Holidays
Michelle Kaip
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa, United States
1 review
5 of 5 bubbles Reviewed December 1, 2013

It was a very pleasant, trouble free, comfortable experience. The location was special -- on a university campus and near great shopping and restaurants. The staff was very friendly and helpful. I also thought the room was especially comfortable.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
5 of 5 bubbles Reviewed November 22, 2013

Excellent staff, excellent facility, several televisions in the bar area. It is close to the university and many restaurants, stores and necessities on Mesa Ave. It is also near downtown, where city is building a new baseball stadium for its AAA baseball team. It is 15 minutes from the airport, 5 minutes from a great scenic view on Franklin Mountain. If you like to job there is a great 5 mile run around Sun Bowl and up Rim Road.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Henry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Havasu City, United States
1 review
5 of 5 bubbles Reviewed November 18, 2013

Just spending one night in El Paso on our way to Corpus Christi. Hotel is conveniently located from I10. Check in staff very pleasant as were all staff we dealt with. Room was very nice, quiet, and very clean. Probably the cleanest hotel bathroom I've ever seen. Highly recommended.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn El Paso/University

Property: Hilton Garden Inn El Paso/University
Address: 111 West University Avenue, El Paso, TX 79902
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Official Description (provided by the hotel):
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

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