When my girlfriend and I checked into this hotel we thought it was perfect! We were there to visit our husbands who were getting a short leave prior to deploying over seas. We had decided to share a room the night we came in seeing as our husbands wouldnt be able to join us till the next morning. Surprisingly they were released early and were able to join us the night we flew into the El Paso area. The front desk clerk Tyler was amazing! She had us checked into our single rooms so quick I couldnt believe it was all transfered over and so efficently! We loved that fact that our hotel was away from the main stream of hotels that surround the airport. The only issue we had was with the bar. Our husbands had been having some cocktails at the bar, my girlfriends huband paid for the first rounds, and mine was responsible for the second rounds, when my husband got his bill they charged him double! Not only that but when we tried to explain that the other husband had already paid a portion she told us we were wrong! I was very disconcerning with how rude she was. While the front desk was great and I would stay there again because of that, I would not recommend the bar or the dinning area if that is how they treat their customers.
- Official Description (provided by the hotel):
- Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more less
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- Also Known As:
- Hilton Garden Inn El Paso Hotel El Paso
- Hilton El Paso
- El Paso Hilton Garden Inn