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“Ramada El Paso”
Review of Ramada El Paso

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Ramada El Paso
Ranked #20 of 81 Hotels in El Paso
Reviewed August 11, 2013

The room was spacious but the bed was really hard. Having a sofa, chair and kitchenette was a plus!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Ramada
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 - 517 of 650 reviews

Reviewed August 8, 2013

The Hotel had seen better days.
They took no Hotel Coupons from HotelCoupon.com so we got not a special rate.
Room:
Clean but old rooms.
Pool:
Old outdoor pool.
Breakfast:
Standard breakfast.

The hotel has a good connection to the Highway, the city and it is easy to find.

  • Stayed: August 2013, traveled with family
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Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Ramada
Thank Nancy M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 24, 2013

  • Stayed: July 2013, traveled with family
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Alejandro Q
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 21, 2013

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Ramada
1  Thank Stewart S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 20, 2013

We were delayed by car problems and called ahead to let them know there were five of us (translation: we need to use the pull out sofa) and that we would be very late. We ended up arriving at 3:30 am. The clerk was friendly and checked us in quickly. All five of us came into the lobby with our luggage. When we got to our room and the first thing i noticed was that our non smoking room reeked of cigarette smoke. We pulled out the sofa sleeper and there was no bedding on it. So I called the front desk and he said I had to come to the lobby to get bedding. I asked why he did not give me the bedding when I checked in. He said they dont bring us the bedding, I would have to pick it up. I repeated my question and he repeated his answer. So I went to the lobby and he brought out a stack of bedding. I decided to try again "I'm not sure why you didnt offer me this when we checked in, there are 5 of us and we need to use the sofa bed". Then he said, "your reservation is for 3" and I let him know it was for 5. So he checks his computer and says "oh, you are right, sorry".....Really? So it is obvious the head of the bed is sinking very low, so we make up the bed so that my sons head will be at the foot of the bed. When he gets in the bed, he sags almost all the way to the floor! So we closed up the bed and he slept on it as a sofa. The breakfast area is very very small with tables and chairs completely in the way of the serving area. The food was okay but hard to get at. When we checked out I let the front desk know about the smoke smell in our room and also about the bedding fiasco. She couldn't look less interested. We had reservations to stay at this hotel on our way back but I cancelled them right then and there. I would never stay at this hotel again.

Now if there has only been 4 of us and we would not have needed the sofa sleeper, I probably would have overlooked the other issues, not complained, not been unhappy with the response of the clerk at the desk and would have stayed here again on our way home.

Room Tip: If you need to sofa sleeper in the room, beware, the one in our room was unfit to sleep on.
See more room tips
  • Stayed: June 2013, traveled with family
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Thank blacksheepfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satyen P, General Manager at Ramada El Paso, responded to this reviewResponded July 24, 2013

Dear Guest,
Thank You for your comments, please accept my apologies for your inconvenience, let me assure your good self the problem you described is been rectified, i hope to see u again. Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2013 via mobile

We had a quiet king bed suite with a kitchenette. Our bed was very comfortable and the room was clean. Breakfast was waffles, cereals, pastries, bagels, fruit and boiled eggs. There was a couch and chair. The couch was okay for one night, but not too comfy. The desk clerk was friendly and helpful. It was a good value.

  • Stayed: July 2013
    • Value
    • Location
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Thank BVCTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satyen P, General Manager at Ramada El Paso, responded to this reviewResponded July 12, 2013

Dear Guest,
Thank you for choosing Ramada Suites for your stay, we are very happy that you liked our accommodations & service.
we appreciate your positive & generous comments, we hope to see you soon
Thanks.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada El Paso

Address: 8250 Gateway East Boulevard, I-10, exit #29- Lomaland Dr, El Paso, TX 79907
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in El Paso
Price Range: $51 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada El Paso 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
All Suite Hotel Near Shopping and Medical Center Conveniently located off Interstate 10, Ramada El Paso hotel near Juarez, Mexico, features amenities to help you feel refreshed and restored. Our El Paso hotel features free large-vehicle parking. Wake up to free continental breakfast and a USA Today. Free Wi-Fi Internet access is offered throughout our hotel, and handicapped-accessible and non-smoking rooms are available in our all-suites hotel. Relax at the end of the day in our outdoor pool and outdoor whirlpool spa or get in a workout at our fitness center. Kids 17 and under stay free with an adult at our pet-friendly hotel. ... more   less 
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Also Known As:
Ramada Suites El Paso Hotel El Paso
El Paso Ramada
Ramada Hotel El Paso

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