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“New decor, new menu” 5 of 5 bubbles
Review of Red Lobster

Red Lobster
Ranked #102 of 1,526 Restaurants in El Paso
Price range: $21 - $30
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Large groups, Business meetings, Families with children
Dining options: Lunch, Dinner, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
El Paso, Texas
Level Contributor
103 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“New decor, new menu”
5 of 5 bubbles Reviewed November 19, 2012

My husband and I have started going to the Red Lobster on the Gateway for our "date night" and love the food and hospitality. The staff is friendly and fast. The food is wonderful, served in a timely manner and it is a good value for your money. Nice restaurant for families, couples, or groups of friends. Go early to beat the dinner crowd.

  • Visited November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Laurie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Visitor rating
    22
    10
    8
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Gerrards Cross, United Kingdom
Level Contributor
322 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 152 helpful votes
“The worst restaurant experience....ever!”
1 of 5 bubbles Reviewed November 13, 2012

We went to this restaurant for dinner this evening. The restaurant was dark and almost empty, yet there was a queue of people waiting for a table! When we eventually got to our table, and unusually for Red Lobster, it took a long time for a server to come over and take our drinks order. A Diet Coke and water arrived. However, after some excuse about a bottle being almost empty and about needing to find another, the wine eventually arrived after about 20 minutes! My starter of soup arrived after about 40 minutes, served on its own, my husband's starter nowhere to be seen. I finished my soup, still no starter for my husband. Eventually after 50 minutes waiting for his starter, my husband called for the manager. By coincidence, his starter was actually served at the table at same time as the manager arrived. We explained that it was totally unacceptable for my husband to wait 50 minutes for his starter, compounded by our being told much earlier that our salads were on the way. We never saw a salad! So, not only did it take 50 minutes to get my husband's starter, but also I had already finished mine some time ago. Unless I am mistaken, the general idea in a restaurant is for both parties to eat their courses at the same time. This was the worst service we have ever received. We have never walked out of a restaurant before, but felt more than justified in doing so this time. We offered to pay for our drinks but were told this would not be necessary. This generosity was the only good thing I can think to say about any part of this experience. DON'T GO TO THIS RESTAURANT!!

  • Visited November 2012
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank Mickigirl1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, AB
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Loved the seafood and pie”
5 of 5 bubbles Reviewed June 28, 2012

We enjoyed the latest feature of 4 choice meal with soup, salad, main course and dessert. The clam chowder was excellent as were the seafood hot dishes. The key lime pie is very good too.

Visited June 2012
Helpful?
Thank Stanley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
103 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Great Place for Shrimp!”
4 of 5 bubbles Reviewed June 27, 2012

Love the Shrimp Lovers specials. Always a lovely place to take friends or family.

Visited July 2011
Helpful?
Thank Laurie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“great excelent”
5 of 5 bubbles Reviewed February 4, 2012

i love red lobster id go there everyday but there prices are pretty high and they should have bigger portions on some meals and smaller on the pasta its to filling if you want people to buy dessert .

Helpful?
1 Thank britany m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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