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“Excellent hotel!”

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Residence Inn El Paso
Ranked #38 of 81 Hotels in El Paso
Certificate of Excellence
El Paso
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent hotel!”
Reviewed November 6, 2012

My family and I stayed on a 4th of July at this hotel. This isn't the first time we have stayed at this hotel and it won't be the last. The hotel staff is always nice! Check-in is a breeze. Pool is nice. Towels always stocked. The room we stayed in had a living room, kitchen, two separate bedrooms, and two bathrooms. Everything seemed clean. Comfortable bedding, pillows, and bed! This hotel offers a manager's reception with food on Monday's-Friday's. This hotel also offers complimentary continental breakfast. It is located off of the I-10, next to another hotel, Taco Cabana, and Walgreens. Across the street from Walgreens is Bassett Center Mall. My family and I will definitely be staying here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Erik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    63
    46
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Watertown, New York
Level 6 Contributor
200 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 16, 2012

This property is in a very convenient location near the airport and the shopping areas along I-10. It is exactly what you would expect from a Residence Inn, but nothing special. The breakfast was up to par, the indoor pool was predictable and the decor was well done. All in all, it is a great place to relax, or stop over in El Paso. Norma, the desk attendant was very helpful when we needed to change rooms. I observed her with other customers and saw that she is very courteous, confident, and knowlegable.

Room Tip: From the first room we were given, you could view all the city lights of El Paso and Ciudad Juarez...
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Rooster_Whisperer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 8, 2012

Recently stayed here for an short business trip. Location is very convenient and centrally located. I usually eat off-site, but I know they offer a manger's reception with food. Facilities are very much what I've experienced at other Residence Inn locations. But what I noticed most is that the staff are very friendly and welcoming. I like knowing I can count on consistency in the Marriott brand, especially with a friendly welcome. Would definitely stay again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MAB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Level 6 Contributor
300 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
Reviewed August 27, 2012

I have stayed at the Residence Inn El Paso many times and will continue to do so. The daily rate seems a little high, but is in line with similar hotels in the area. Each room is a suite with full kitchen and a large living space. The rooms are beginning to show some wear (carpets frayed, tiles cracked), but are otherwise clean and maintained. The bed was very comfortable. Traffic noise from Interstate 10 will be an issue if you are a light sleeper, so stay on the rear of the property. Residence Inn provides an excellent free breakfast and evening snacks. Despite it's proximity to the airport, there is no free shuttle, which I believe is an oversight. Cab fare was about $7. Numerous restaurants and shopping opportunities are within walking distance, but the general vicinity is not particularly nice. Immediate access to I-10, makes this hotel a good starting point for any local activity.

Room Tip: Stay away from the roadside rooms if you are a light sleeper. Interstate 10 never stops.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Gabe10101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 12, 2012

We stayed here for a week during Christmas. The room was actually good. What the problem was when I returned home they charged my credit card 150.00 for a cleaning fee. I travelled with my husband and daughter. We did not get cleaning service the whole week as we don't like anyone in our room. They only cleaned the last day, and I cleaned up before I left. They told the credit card company that we, "trashed," the room. This was a complete and utter lie. We travel a lot and have never had this problem. Needless to say it was a pain but we had the charges reversed as there was no evidence that we, "trashed" the room.

Completely dishonest! Would never stay there again.

  • Stayed December 2011, traveled with family
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Helpful?
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Level 6 Contributor
159 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 9, 2012

I stayed here for a business trip and was given a large room with a full kitchen. The room was closest to Interstate 10 and it felt like I was sleeping in the passing lane. Fortunetaly I was so tired from 15 hour days that the noise didn't affect my sleep. However if you can't sleep with car noise this is not the place for you.

The bed was very comfortable and the room was nice and large. Plenty of space to spread out and relax after a long day of work. Overall the Hotel felt a little dated. It appeared that they may be in the beginings of a renovation which it probably needs.

Overall it was nothing special and I would call in an average Residence Inn at best.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mike89t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 28, 2012

We stayed on night, on our way to California. Good 2 bedroom Suite for 4 adults and 2 kids.
Front desk gave us some good recommendations for restaurants near the hotel. Good breakfast for the family and then hit the road. Pleasant stop.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amexwtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn El Paso

Property: Residence Inn El Paso
Address: 6355 Gateway Blvd W, El Paso, TX 79925-3514
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 81 Hotels in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn El Paso 3*
Number of rooms: 96
Official Description (provided by the hotel):
Come experience the Sun City at Residence Inn El Paso Hotel, the preferred choice of El Paso, TX hotels near El Paso Airport. Just minutes from the airport, University of Texas at El Paso, Fort Bliss and many area attractions, we're centrally located off I-10 between Airway and Geronimo. Our convenient location places you minutes from Boeing, Raytheon, Johnson Controls, Lear Corporation and Scientific Atlanta. Whether you're staying in El Paso for one night or one month, our extended-stay hotel in El Paso, TX caters to your every need. We offer spacious suites with separate living areas and fully equipped kitchens. Wake each morning to a delicious free breakfast buffet, and stay productive with free Wi-Fi and business services. For the kids, we offer the Nickelodeon Your Stay Program - a great way to help young travelers enjoy their stay. Pets are welcome, too (fee applies). Come experience the ambiance and neighborly charm of the finest El Paso suites at Residence Inn by Marriott El Paso, TX Hotel. ... more   less 
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Also Known As:
Residence Inn El Paso Hotel El Paso
El Paso Residence Inn

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