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Hawthorn Suites by Wyndham EL Paso Airport
Ranked #35 of 81 Hotels in El Paso
Reviewed May 3, 2014 via mobile

Even though the lobby was under construction the staff was very accommodating. The room was clean and everything worked great. Even when my key card quit working a staff member reactivated it and even walked with is to our room to make sure it works.

Stayed: May 2014
Thank JodiBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 21, 2014

Thank you for your review, we appreciate your comments. Please come back when you can stay longer!
We appreciate your business.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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617 - 623 of 929 reviews

Reviewed May 1, 2014

The people were great. They accommodated the needs of our family gathering for a funeral quite nicely and opened the make-shift dining room for our gathering (the lobby was under renovation). The card key system failed three times in two days. There was no public internet available though the advertisement on the net states "lobby under renovation but all amenities are available." WiFi went down several times. Rooms are in serious need of an upgrade and maintenance attention: wash basin was cracked, shower curtain too short, light out in the bathroom, refrigerator unplugged, etc.


  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Carey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 2, 2014

I am very sorry that you found our hotel to be less than you expected. Renovations have way of making everything look so different. Your comments have been received and corrections have been made.
Our condolences for your loss.
Thankyou.

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Reviewed April 29, 2014

Even though the front lobby is under construction, they should think about getting the rooms taken care of first. Ick! I felt like the rooms weren't vacuumed, bleeched, items missing, stains on the towels, lights out. The only thing that worked was the TV and the air conditioning. They need DESPERATE HELP!

Room Tip: don't choose any.
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  • Stayed: April 2014, traveled as a couple
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Thank Angie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 2, 2014

Your comments have been received and I have made note of your concerns for correction. Constant upgrading is ongoing and we strive to please all of our guests.
Thank you again for your review.

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Reviewed April 28, 2014

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Cecilia Del Car... P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 21, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Scott R L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 20, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Roy A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded May 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 15, 2014

After visiting with my family, I stayed at the Hawthorn Suites by Wyndham in El Paso, Texas again. After staying here before it was all that I expected. The rooms were comfortable and the big screen television was very entertaining. Checking in and checking out of the hotel both were quick.

  • Stayed: March 2014, traveled solo
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this reviewResponded April 18, 2014

The staff and management of Hawthorn look forward to your return again and again!

Thank you for your comments.

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Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Dr, El Paso, TX 79925-1103
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 81 Hotels in El Paso
Price Range: $86 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso

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