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“Excellent , Overall great service !!”

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Red Roof Inn El Paso West
Ranked #49 of 81 Hotels in El Paso
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent , Overall great service !!”
Reviewed July 13, 2011

I have stayed at this hotel a couple of times now and I was very pleased each time. Each time the front desk staff have been helpful and pleasant. I remember the name of the guy in the front desk Ivan Juarez has always been very polite and courteous. The rooms have all been clean and well equipped. The location is perfect because is close to the I-10 , a movie theater and a shopping mall. Looking forward my next visit.

Nestor Diaz

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank nestoraxel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2011

Overall I had a great stay the person at the front desk was very friendly and helpful Ivan Juarez was his name. So I would stay here again and would also recommend this hotel. Great staff

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joethor88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 30, 2011

As usual ,our stay has been very pleasant and satifying.Management and staff were and have always been courtious and professional.Thank you Ernie and staff.We will be back and continue to refer family and friends.Again we love the location.Restaurants and shopping are covienient.See you guy's when we get back.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Rgivens51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2011

I had to stay in El Paso for 2 weeks and had a tight budget. The weekly rates are great and the front desk staff is very friendly. The only complaint is the housekeeping service. Extremely rude personnel and they don´t even do a good job cleaning the rooms.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank llwia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2011

I stayed in this dump with my parents, when we made the
Check in the clerk desk employee was extremly rude , my mother asked this guy for a first floor room and he said NO in a very disrespectufull way , then the ice machine did not work, the hotel smelled awfull . I would recomend every one to stay away from this crapy hotel

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Koztos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, CA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 29, 2011

Dodge this bullet! The the staff needs some serious training on how to clean rooms.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djoelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these El Paso hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2010

First room had hair all in the bed when we pulled the sheets back so they moved us to a different room, not much better but the bed was clean. The second room the bathroom floor was sticky, the carpet was filthy chunks of dirt and straw and lord only knows what. I will not stay there again. The housekeeping staff needs to be retrained and have surprise audits done.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pandora3343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn El Paso West

Property: Red Roof Inn El Paso West
Address: 7530 Remcon Cir, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 81 Hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn El Paso West 2*
Number of rooms: 123
Official Description (provided by the hotel):
Red Roof Inn El Paso West, TX is a pet friendly, family friendly hotel. This hotel is close to the University of Texas at El Paso, Sunland Park Racetrack & Casino and Sierra Providence Memorial Hospital. The hotel is also near Las Palmas Medical Center, El Paso Civic Center, Wet & Wild Water Park, The Outlet Shoppes at El Paso and Juarez Sports Book Club. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV with HD programming. This location offers an outdoor unheated pool, microwave & refrigerator in select rooms, an elevator and has interior and exterior corridors. Experience our complimentary coffeehouse-style coffee and tea and in the lobby. This location also offers free WiFi, "Sonifi Solutions" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
El Paso Red Roof Inn

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