We've always styed at the red roof and had ok service, however, this time was very disappointing. We checked in at 11pm and only stayed one night but the person at the front desk failed to tell us that the next morning they would be having work done in their water pipes, causing the building to not have any water the next morning. My husband was in the middle of the shower when the water was cut off!! When we went to check out, the receptionist was rude and condescending, like if it was our fault for not knowing about the water situation. She had a horrible attitude and made us not want to stay there again. Not to mention the WIFI was extremely slow and with very poor connection. Very bad customer service, I doubt we'll be staying there ever again.
- Official Description (provided by the hotel):
- The 100% smoke-free Red Roof El Paso East has newly renovated rooms and is located in East El Paso adjacent to I-10. Our guests will have easy access to many shopping malls, the Tinsel Town movie complex, and a large variety of restaurants, all within a half mile. Other nearby attractions includes Star Western Wear, University of Phoenix, Lowe's, Home Depot, Bank of America, Chase, and Wells Fargo. El Paso International Airport is a short drive and you can reach Fort Bliss and the Socorro Sports Complex just off of Loop 375. The Zaragoza International Bridge, for entry into Juarez, Mexico and the Avenue of Americas International Business Park is just minutes away. Three large medical centers are conveniently located to our Inn-- Del Sol, Physicians, and Sierra Providence. When you check into Red Roof Inn El Paso East, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this 100 percent Smoke Free inn feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating a large, flat-screen TV and free WiFi. Experience our complimentary coffeehouse-style coffee and tea in the lobby. This hotel also offers a conference room, microwave & refrigerator (for a nominal fee), an elevator, interior and exterior corridors and "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn - El Paso East Hotel El Paso
- El Paso Red Roof Inn