The rate was around 120 USD per night but I had a couple of points so I used them.
I usually stay in 4 star hotels but (recently) I have stayed at 3 star hotels such as Hampton Inn and Fairfield Inns, so I knew what to expect, nice room, clean hotel and average breakfast.
Check in/ Check out
I was assisted by a young lady whom took a while for the check in, but it was fine.
The check out was super fast, like it should be
4.3 points out of 5
I really thought that (from the pictures) that this room was going to be the "suite" type, with two nice beds and a sofa bed with space. There are all the things in the room just, it doesn't look as spacey and nice as the pictures. The room is clean but it's kind of getting old. The two beds seemed a bit shorter than the regular "double beds". I really don't get why there is a sink, as there is no kitchenette. The working desk is small.
But the real problem is that the "living room" section is small and full of sofas that shouldn't be there. When you take out the sofa bed there is literally no space for bags, and if you need a sofa bed is probably because you are staying with many people, many bags, little space.
The bathroom is small with no windows or extractor so it can stink. The AC is literally next to the bed.
At least there are many plugs and a nice tv (but only with 35 channels).
I expected more for a HyattPlace
3.5 out of 5
The breakfast is included and it actually surprised me. The bagels were super delicious. There is a small offer of cereals and breads. Though the fruit is not natural at all!!
I mean for a 3 star breakfast (included) it was good, not great, but good.
4.1 out of 5
The grounds are nice, the gym is small but with the basics.
The pool is smaller than it looks on tv.
The lobby is nicer than many of 3 star hotels.
The hotel is pretty clean.
I wouldn't pay more than 110 USD per night.
Location is pretty good, near the Cielo Vista Mall and the airport.
So, did it disappointed me? Slightly.
The service is great, women that work there are hard workers.
But the room is simply not as nice as the pictures. And it's small. And it's getting old.
Would I stay here? Maybe, maybe not.
If you are traveling solo or with a partner is fine, but 3 or more in a room is no good.
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- Also Known As:
- Hyatt Place El Paso Airport Hotel El Paso