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Reviews (1,007)
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268 - 273 of 1,007 reviews
Reviewed September 27, 2016

No hot water, no TV reception on all channels, broken shower rod - fix those problems. Hotel was clean, staff was not interested in fixing the problems until time of departure - that's a bit too late for me

  • Stayed: September 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank skmerritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2016

Great staff for a well established hotel. I visit often and this is one of the best trained front desks I have experienced. Definitely the hotel for a downtown stay. Location is excellent. PS: ask for a odd number room during baseball season and you get to watch a AAA baseball game!

  • Stayed: September 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2016 via mobile

Have stayed in allot of places in El Paso but will only come back to the doubletree now. It's not amazing but seems to just do everything well. Staff are helpful and very welcoming and the location is spot on. George in the Fire Bar is a top bloke and makes everyone feel welcome. See you next time.

Stayed: September 2016, traveled on business
Thank merris007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2016 via mobile

Nice DoubleTree right in Downtown El Paso.

Great Sky Lounge and roof-top pool. Excellent breakfast spread in regular restaurant, as well.

Quick Valet Parking. Quick Elevators.

There is a Starbucks in the lobby.

Stayed: May 2016, traveled on business
Thank demaileron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2016

Great staff, wonderful people, enjoyed being treat with a great deal of respect and openness. I had a great time at this hotel and the city was great also. The food was good, the service very pleasant, the view from the top of the 17th floor is great, you see the entire area both US and Mexico. I have been at many hotels , and it is rare that I see such hard working caring individuals.

  • Stayed: September 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Luis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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