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Reviewed November 18, 2015

I would not classify this as a luxury hotel but it is very comfortable and the staff is very friendly. It is very clean, modern and well equipped. Restaurant food is good and very reasonably priced. Very convenient location next to Interstate. Easy access in and out.

Date of stay: November 2015
  • Trip type: Traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank ponderquest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Jimenez, Front Office Manager at Double Tree by Hilton El Paso Downtown, responded to this reviewResponded November 23, 2015

Thank you for taking time out of your busy day to write a review for us, we greatly appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2015

The DoubleTree experience was wonderful! From the moment I walked in until I left, the staff was professional and helpful. The rooms were large, king bed was perfect, and the hotel was well maintained. If in El Paso, I would definitely stay here.

Date of stay: November 2015
  • Trip type: Traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Jimenez, Front Office Manager at Double Tree by Hilton El Paso Downtown, responded to this reviewResponded November 23, 2015

We really appreciate your feedback. Thank you so much!

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Reviewed November 12, 2015

The hotel is well maintained, clean rooms, clean public areas. Service was good at the front desk, restaurant and bar (although the omelet cook was not very friendly). This hotel is in a good location downtown, walking distance to lots of nice restaurants and the baseball stadium. I was here 3 nights on this stay, and 3 nights in August 2014. Nothing negative to say whatsoever. From my perspective there's no reason to stay anywhere else in El Paso.

Date of stay: November 2015
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Jimenez, Front Office Manager at Double Tree by Hilton El Paso Downtown, responded to this reviewResponded November 23, 2015

Thank you for the great review. I will be sharing your concerns about the omelette chef with the restaurant manager. Again, thank you for the kind words.

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Reviewed November 9, 2015

Wonderful experience, clean rooms, it did not have that typical hotel feel. I was very relaxing and the room was quiet I did not hear much traffic in the hallways either. The room decor was modern with sharp clean edges, nice city views in the center of downtown El Paso with easy access to the freeway. I will most definitely stay at this hotel again.

Date of stay: October 2015
  • Trip type: Traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Celenee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Jimenez, Front Office Manager at Double Tree by Hilton El Paso Downtown, responded to this reviewResponded November 10, 2015

Thank you for the great review! We hope to see you again soon!

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Reviewed November 4, 2015

Second to none service. High quality rooms at a great price. Great view on the west side of Hotel. Over all A++++ I will definitely stay here in the future. The view into the city was great and the swimming pool was heated to perfection. . Really close to downtown activities etc. I fell in love with this place the second I walked in the front door. Not to mention the warm cookies they give you are delicious...

Date of stay: November 2015
  • Trip type: Traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Tomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Jimenez, Front Office Manager at Double Tree by Hilton El Paso Downtown, responded to this reviewResponded November 10, 2015

we appreciate the review. another warm cookie will be waiting for you upon your next visit!

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