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“Very enjoyable stay”

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Hampton Inn & Suites El Paso-Airport
Ranked #1 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed March 6, 2013

I stayed here for three nights on business. From the moment I entered the hotel, I felt a peaceful and calming ambiance permeating throughout. The subtle touches, like candles burning on the tables in the lobby as well as the café area are just what I needed after a rough flight.

I was greeted by David, who turned out to be one of the friendliest Guest Service Agents that I’ve encountered in quite a long time. Not only was he friendly, he actually smiled each time that I interacted with him! David was kind enough to give me directions to the El Paso Art Museum as well as the Outlet Stores. Justin, another of the hotel employees, was also helpful in providing directions to local attractions within a short driving distance.

The rooms were very nice and modern. I had a room on the second floor, away from the elevator and I have absolutely no complaints. Despite having a room facing the freeway, I was able to sleep quietly and without disturbance from inside or outside the hotel.

The Fitness Center is outside the hotel in a separate area. I used it and it was GREAT! They’ve got some new Precor equipment, including treadmills and ellipticals. I went in the early AM and had no problem getting on the equipment.

The breakfast buffet is really nice. It contains oatmeal, fresh fruit, eggs, assorted pastries and juices. The evening Manager’s Reception has finger foods, as well as complimentary beer, wine, and a soft beverage. Guadalupe and Phil, who oversee the buffet breakfast and evening Manager’s Reception, were both very kind, friendly, and always helpful.

Nearby, there are a number of restaurants and shops. The Cielo Vista Mall has a number of high end shops including Macy’s and Dillards, as well as JC Penney and Union Fashion. There is also a Ross, Burlington Coat Factory, and Old Navy in the area. Restaurants include IHOP, Applebee’s and Chili’s, as well as Subway and Burger King.

Room Tip: Rooms in the rear tend to be quieter. It helps to get a room that does not face the highway.
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  • Stayed: March 2013, traveled on business
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Thank Tygar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded March 7, 2013

Thank you for your review. We are very happy to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed and I will certainly let David, Guadalupe, Phil, Justin and the rest of our team know that they helped make your trip great! We hope to see you again soon and we are glad that you were able to experience our warm Hamptonality!

We love having you here!

At your service,

Gabriel Ayub
General Manager

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504 - 510 of 543 reviews

Reviewed February 22, 2013

I booked this hotel because Hampton Inns are a guaranteed good experience for me. This is the first one I didn't love. The check in was frustrating. When the hotel was clearly nowhere near full, I got a small room next to the elevator. I did appreciate the courtesy of the shuttle drivers and the checkout was much more pleasant. I definitely booked because of the brand, but if I need an El Paso airport hotel again I will look for price and ignore that it's a Hampton Inn.

Room Tip: In this hotel, ask for one away from the elevators.
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  • Stayed: February 2013, traveled solo
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Thank RHase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded February 26, 2013

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.

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Reviewed January 31, 2013

The hotel is located along I-10 in close proximity to both the airport and downtown El Paso. The hotel is very nice. And has recently undergone a renovation. And hurry now before the corporate clowns at Hilton shut it down, but they serve food and beverages every evening (sort of like a Homewood).

Room Tip: Book early and stay on the part of the hotel facing away from the hotel.
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  • Stayed: January 2013, traveled on business
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Thank kuwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded February 15, 2013

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels.

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Reviewed 2 weeks ago
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  • Stayed: December 2017, traveled with family
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Review collected in partnership with Hampton
Thank 665luisantoniom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded 1 week ago
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Reviewed 3 weeks ago
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  • Stayed: December 2017, traveled with family
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Review collected in partnership with Hampton
Thank Carlos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded 1 week ago
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Reviewed October 24, 2017
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  • Stayed: October 2017, traveled with family
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Review collected in partnership with Hampton
Thank Lot S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded October 26, 2017
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Reviewed September 26, 2017
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  • Stayed: September 2017, traveled with family
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Review collected in partnership with Hampton
Thank Enrique F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabe_GM, General Manager at Hampton Inn & Suites El Paso-Airport, responded to this reviewResponded September 29, 2017
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Additional Information about Hampton Inn & Suites El Paso-Airport

Address: 6635 Gateway Blvd W, El Paso, TX 79925-3617 (Formerly Hampton Inn El Paso-Airport)
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in El Paso
#6 Business Hotel in El Paso
#6 Romantic Hotel in El Paso
Price Range: $100 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites El Paso-Airport 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hampton Inn El Paso-Airport Hotel El Paso
El Paso Hampton Inn

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