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“Check Your Order to make sure It Is Correct”
Review of Silvek's European Bakery - CLOSED

Silvek's European Bakery
Restaurant details
Reviewed July 14, 2011

Yep, they have a great reputation, BUT customer service SUCKS. Ordered a cake for a office Directors Retirement Party and did so a week before it was needed. Specifically told them what i wanted and how big. Checked over the next two days via e-mail and phone to ensure it would be ready for pick-up the day of the party. It was and it was NOT the cake I ordered and payed over $60.00 for. Sure, it looked correct on the outside, but when cut..nope. I called and complained, was told management would call back..a year later they still haven't called. Will NEVER use them again.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank garrylemons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (20)
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14 - 18 of 20 reviews

Reviewed May 17, 2009

This bakery has the MOST beautiful food, unfortunately I've bought cakes from them 3 times, the first cakes was delicious, the other 2 were horrible and freezer burned, when questioned they denied freezing their cakes, that's why I got a 3rd cake after the bad second one, on opening the box the piping was all cracked apart, the cake was hard and the real whipped cream frosting had hard spots, one smell and you could tell it wasn't fresh, they need to rotate their stock when it's old, not cheap either, it was $ 23.00 with tax for an 6 in. cake ! What a shame, beautiful, horrible cakes, I'm done with them, the embarrassing part is that's where I bought my 50th birthday cake, had to quit serving it, their cookies and breads are really good but look elsewhere for cakes!

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Thank Laceylynns1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Little Rock
51
Reviewed November 10, 2008

Great pastries...inside a grocery chain, which doesn't do much for atmosphere!

2  Thank A TripAdvisor reviewer on Facebook
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A TripAdvisor reviewer on Facebook
Reviewed September 11, 2008

Not a restaraunt. If you are from out of town, be aware it is located in a kroger. Very good bread and cakes. I suggest anything with chocolate ganache. Also, try the pannini bread. Their sugar cookies are very reliable for parties.

2  Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Reviewed June 10, 2008

Great selection and great service, even though I once ordered a "stork" cake for a baby shower and it came out looking like Snoopy (it was baaad, but tasted good!)

1  Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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