This property in downtown Little Rock was better than we anticipated. If you have a car it's self-parking in the below ground garage - no charge if you get your ticket validated at the front desk before you leave.
The lobby is inviting and spacious and immediately we were greeted by the engaging front desk staff that offered us water and cookies. They not only honored my top floor, concierge level room preference but gave us a quiet, end of the hall corner room with a balcony overlooking downtown - thank you. The room was one of the largest we've had at any Hilton property and was unusually appointed with decorative wallpaper in the bathroom and living area. The negatives, however, were with the room's housekeeping & maintenance. For example, the balcony and picture window looking out on to the balcony and downtown skyline was very dirty and appeared it hadn't been cleaned in quite some time, several wallpaper seams were in need of repair, the bathroom had no exhaust fan, there was no refrigerator and you had to literally run the water 15+ minutes to get hot water up to the 14th floor. This was disappointing considering the 5 star potential of a room with such a great location and overall look and feel.
We did eat dinner at the bar (restaurant was closed so they were serving dinner at the bar) and had one of the best meals we had on our entire trip. We did not take advantage of any other hotel services including the concierge floor amenities - free evening mgr. reception and breakfast in the morning - but the breakfast looked great as we stopped by for coffee. Next time we'll have to try it.
Overall, a very nice property that I would not hesitate to book again especially if they put more attention on the condition of the room.
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- Also Known As:
- Little Rock Doubletree
- Doubletree Little Rock