I thoroughly enjoyed my stay here mid January. The staff was delightful and warm, despite the cold, dreary weather outside. Everyone at this hotel was genuinely a nice person. Yeah, there are some 'duds' in the personality department, but by in large the staff is wonderful. Victor (the big guy at the front desk) is the consummate gentleman whose personality is larger than he is tall, and an overall delightful individual. This is a typical business traveler hotel and delivered on par with others out there.
I was there a week and decided to switch rooms midway through so I could experience both sides of the hotel. And while the view on the east river-facing side was prettier, it was noisier because of the sound reverb from the bridge. The view on the Westfield (aka the front of the bldg) was just about as nice as city views go and much quieter.
The overall room was well appointed and clean. I am not a big fan of stall showers i hotels, but it was clean and the water was hot. My colleague was not as impressed with the cleanliness of her room, but I couldn't say either way.
I had access to the Honors Lounge wile there and the only thing I could offer if that they need to keep the premium teas stocked a little better. Lipton should be reserved for sun tea only, never hot tea. Yuk! Heck, I will take a Bigelow or almost anything other than Lipton.
I ate there for one breakfast and one dinner in the hotel restaurant, and I can say it was typical hotel food.
The one bit of advice I would offer is be sure to take your card and validate it for the parking garage. You will have to pay or remark and go upstairs. If you do pay (like i did) be sure to keep your receipt. I did this once and noticed I was charged on my room. It was no big deal I just had them the receipt and they removed it from my bill.
Overall I would stay again.
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- Also Known As:
- Little Rock Doubletree
- Doubletree Little Rock