I had the misfortune of staying at this hotel on May 17 of this year. My first impression of the hotel was poor; the front desk attendant behaved as if my presence inconvenienced him. He couldn't be bothered to get out of his seat until it was time to hand over the room key.
My next stop was my room, which was hot and stiflingly humid. For some reason, despite the fact that the hotel was nowhere near full occupancy, the attendant assigned a hearing-impaired room to me. What if a hearing-impaired person actually needed the room? I dropped my bags, then proceeded to the hotel's restaurant, Boston's, to place a carryout order. When I arrived, I expected to see a host/hostess, but there was none present. I walked to the bar and asked whether i could place my order there. The friendly bartender instructed me to place my order with the hostess, who slowly shuffled back to the front.
Just as with the front desk attendant, the hostess was indifferent; she had no interest in taking my order. I gave up on her, so I went back to the bar; the bartender was sympathetic and took my order. Once I returned to my room, I noticed that my steamed broccoli was still in a plastic bag marked with the day of the week (but not the date) on which it was prepared.
I walked down to the vending/ice area with ice bucket in hand; I was unprepared for what I would see next: A large amount of mold growing in and around the drain of the ice machine. It appeared as if the hotel neglected to clean the machine for a significant period of time. Naturally, I elected not to take or use ice from the machine.
I wondered aloud: If the hotel missed such a glaring problem, what else did they miss? I did my best to touch as little as possible in the room.
The next morning, I was looking forward to a cup of coffee. Unfortunately, the coffee maker was very close to the toilet and there was a long, dark hair in the water reservoir (mine is short and light).
I did meet one pleasant staff member - the front desk attendant at the time I checked out. She was actually very friendly!
Although this hotel is very convenient due to its proximity to the airport, I will not stay there again.
- Official Description (provided by the hotel):
- We welcome you to Little Rock's newly renovated Holiday Inn Conference Center. From the lush landscaping garden area curbside to the plasma HDTV's, Microwaves, refrigerators and Keurig coffee-makers in your room, your experience will be phenomenal. Our hotel is located 1 mile from the airport with free shuttle, 7 minutes from downtown Little Rock including President Clinton Library and River Market and 12 mins from Burns Park and UALR. Wireless & wired free high-speed Internet is always free. Enjoy our executive and business level rooms, outdoor pool, fitness center, business center and atrium. Grab a bite at the famous Boston's restaurant & sports bar or the AV8 Cafe, Parking is free. We are close to Verizon arena, Bass Pro Shops and the new Outlet Malls. Our friendly employees take a special interest in our guests' comfort. We offer the 2nd largest Hotel Convention space in the City with the meetings promise of Holiday Inns insuring that your meeting, reunion and/or reception will be a true success, without surprises. Completely renovated in July 2016, we are continually ranked as one of the top hotels in the City for facilities and friendliness. ... more less
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- Also Known As:
- Holiday Inn Little Rock / Airport / Hotel Little Rock
- Little Rock Holiday Inn