The hotel is very close to the airport, which was the main reason for booking this hotel. We stayed at the hotel for 10 days.
The atrium area is large and cavernous. The colors are very beige and bland. The rooms are adequate, clean and decently appointed.
The AC in our first room did not work and froze up.We were moved to a different room the next day. After settling into the new room we discovered that the bathroom sink did not drain. I called it into the front desk in the morning. It took a second call several hours later to request that the sink get fixed. The maintenance man took care of it immediately after the second call to the front desk.
The next day the toilet wouldnt flush. Again, I called in the morning. I returned at 1pm. Upon returning I found a "Do Not Disturb" sign on the door. I didnt place the sign on the door. The room was not cleaned and the toilet was not fixed. I walked to the front desk and they had no knowledge of my call about the toilet. They said that there was alot of outside maintenance going on and that was probably why it had not been fixed. The maintenance man ( I think his name is Edward) arrived and promptly fixed the chain that had come off the flusher. The room was also cleaned around the same time.
On Saturday my husband and I were out touring for the day. We returned around 4 pm and found another "Do Not Disturb" sign on our door and an un-made up room. We took the 2 extra signs to the front desk. The front desk staff told us that housekeeping had left for the day and about all they could do was get us towels. I told them that I surmissed someone in housekeeping was placing the signs on rooms that they didnt want to clean, since they were probably the only staff with access to door signs. They apologized and said that they would make sure the room was cleaned the following day. The room was cleaned the following day but the housekeeper didnt leave towels. On one of the other days she didnt leave throw away coffee cups. I would have disregarded these issues but there seemed to be one blooper after another at this hotel.
We were on the concierge level and had breakfast in the lounge during the week. The attendant in the lounge was wonderful. She was friendly and helpful.She was very welcoming ! The selections were very sparse. We were told that we could eat at the buffet in the atrium on the weekend. We found the buffet to be sorely lacking in variety. The service to refill food was very slow. We waited for sometime for them to refill the buffet and finally opted for cereal and fruit. Our second visit to the buffet on Sunday was a bit better.
The pool area is also lacking. It is a tiny pool.
We also found a very odd smell in the hallway on the concierge floor.
I don't think my husband will opt to stay at this hotel again when in Little Rock, as there were just too many things that went wrong during our stay.
- Official Description (provided by the hotel):
- We welcome you to Little Rock's newly renovated Holiday Inn Conference Center. From the lush landscaping garden area curbside to the plasma HDTV's, Microwaves, refrigerators and Keurig coffee-makers in your room, your experience will be phenomenal. Our hotel is located 1 mile from the airport with free shuttle, 7 minutes from downtown Little Rock including President Clinton Library and River Market and 12 mins from Burns Park and UALR. Wireless & wired free high-speed Internet is always free. Enjoy our executive and business level rooms, outdoor pool, fitness center, business center and atrium. Grab a bite at the famous Boston's restaurant & sports bar or the AV8 Cafe, Parking is free. We are close to Verizon arena, Bass Pro Shops and the new Outlet Malls. Our friendly employees take a special interest in our guests' comfort. We offer the 2nd largest Hotel Convention space in the City with the meetings promise of Holiday Inns insuring that your meeting, reunion and/or reception will be a true success, without surprises. Completely renovated in July 2016, we are continually ranked as one of the top hotels in the City for facilities and friendliness. ... more less
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- Also Known As:
- Holiday Inn Little Rock / Airport / Hotel Little Rock
- Little Rock Holiday Inn