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“One of the best hotels” 5 of 5 stars
Review of The Capital Hotel

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The Capital Hotel
5.0 of 5 Hotel   |   111 W. Markham, Little Rock, AR 72201   |  
Hotel amenities
Ranked #1 of 62 Hotels in Little Rock
Certificate of Excellence
Syosset, New York
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“One of the best hotels”
5 of 5 stars Reviewed February 11, 2013

Upon arrival, we were taken directly to our room. The elevator is the largest passenger elevator I have ever seen. The room was very well furnished, extra high ceilings. Check in was effortless in our room. After our bags arrived, we were given complementary water. We had a very relaxing stay.

We ate both dinner and breakfast in the hotel restaurant. The dinner was excellent food and service. Breakfast service I would only give an average, but the food was excellent.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dans660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

Traveler rating
    490
    53
    12
    3
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Denver, CP
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 5, 2013

Not my typical style of hotel (usually prefer modern boutique style spots), but felt it necessary to review this place following a business stay.

I booked a room and a conference room for a meeting and every single thing was top notch. From walking in and being escorted through reception and up to room, to a nice unobtrusive turn down service in the evening.

Attention to detail and customer service is phenomenal and no expense is spared in this regard. In fact, I probably received the best customer service at this hotel than anywhere else I've ever stayed (been in thousands of hotels over the years in many different countries).

Only complaint that I have is gym is off site, but directly next door, so not a big deal. If you like stepping back in time and enjoy fantastic customer service, this place is for you.

PS... They have real orange juice! Real, fresh squeezed OJ.

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mobster78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

Each person we met exceeded our expectations. I made a point to ask for the manager upon our departure in order to point out several people that showed great professionalism toward us. We also enjoyed our time in the bar and grill and Ashley’s. If everyone else has the same experience my husband and I did, I would be thrilled to have recommended them. Great charm, hospitality and service. We will be sure book our next stay in Little Rock at The Capital Hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LABentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 15, 2013

We arrived at the hotel to check in and the person that greeted us took us up to our room, showed us all of the amenities, and then checked us in while in our room. We had a great evening in the restaurant/bar, and then a good night sleep in the oversized guest room. The next morning had a wonderful breakfast and then had to leave for the airport.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bama1n2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, West Virginia
Level Contributor
124 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 12, 2013

I just returned from a two night stay at this hotel and I have nothing but great things to say about it. The best thing is the service. All staff members were welcoming, friendly and efficient. It made the experience fantastic. The hotel itself is beautiful. The room I was in was very, very big. It's quite obvious this property was built a long time ago, back when room comfort mattered.

Bed was great, sheets were soft, the HVAC unit was quiet and worked well, the bathroom was large and very well lit, the towels were soft and large and the internet was free. All of these are hallmarks of a good property.

I would recommend this property to anyone that can afford to stay here. Clearly a Five Star hotel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Gramps25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlton, New Jersey
Level Contributor
596 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 544 helpful votes
5 of 5 stars Reviewed January 9, 2013

Staff here was very friendly and accomodating. They tried to go out of their way to make you feel welcome and provide good service. Room was elegant and they provided little touches like complimentary snack with your name on it for our anniversary. Hotel is a short walk to the Bill Clinton Library area, about 3-4 blocks. There is also another park along the river that is within walking distance. The hotel is in an urban area, but the immediate area is nicely remodeled. We had breakfast at Ashleys which was on the premises which was a classy place. I would recommend this hotel. There is no swimming pool on premises. There is an outside sitting area on the second floor to sit outside and watch people going down the street.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank angeleyes27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 1, 2013

Very clean, great service, arrived late Christmas night 2012 in very large snowstorm. Service was friendly, welcoming and accommodating. Front desk mentioned late night limited room service menu which was very fast and good andunsolicited late check out due to weather. Sleep was perfect in quiet rooms. But the best was breakfast at Ashley's restaurant the next morning. Local products, nice comfortable atmosphere and great service. Now our go to hotel in Little Rock.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Seoul_power
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Capital Hotel

Property: The Capital Hotel
Address: 111 W. Markham, Little Rock, AR 72201
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 62 Hotels in Little Rock
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 94
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