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“Pretty Good and Fair Prices” 4 of 5 stars
Review of Holiday Inn Express Little Rock Airport

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Holiday Inn Express Little Rock Airport
Ranked #29 of 61 Hotels in Little Rock
Casablanca, Morocco
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Pretty Good and Fair Prices”
4 of 5 stars Reviewed September 21, 2012

May wife and I stayed here in May 12, have been here 4-5 time in the last 5 years. The Holiday Inn Express is clean, it is right near the airport. They have helped me and my wife with any things not associated with the Hotel. They have a free shuttle to anywhere near the hotel (10Miles) and to the Airport.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nouwandaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
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    56
    32
    19
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
St Paul
1 review
3 of 5 stars Reviewed August 29, 2012

Although I usually travel on business, and typically us road warriors are not interested in the pool, I am as I need to swinm for some therapy following knee surgery. The pool at this location worked out great for me and was well maintained. Unlike some other reviewers here I did not have any issues with my room, which was cleaned well and did not have a 'over freshened' smell to it. I also think that some rennovation has been done although I am not sure - I think I was here about 18 months ago but sometimes I get hotels mixed up due to the numebr of them I stay at. Front desk staff was defintiely friendly, although other staff memebrs I ran into...well maybe not so much on the friendliness - they all seemed busy and did not say hi. Breakfast food seemed a little bit overcooked. Overall it was a good experience.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jewelljane, Director of Sales at Holiday Inn Express Little Rock Airport, responded to this review, August 31, 2012
We loved reading that your overall experience was good - that is definitely what we want to hear.
However, I need to let our caring Breakfast Bar Manager know that your food seemed a bit overcooked. She is a real stickler on "Getting it just Right" every morning for her guests.

I'm happy to tell you that our Big renovation begins this Tuesday, so the next time you come back I'm sure you will really be delighted with every department in the whole hotel. Thank you for your review. Feedback is the backbone of our business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Level Contributor
269 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed August 21, 2012

As a frequent business traveler, I tend to be brand-loyal not only for the reward points, but for the familiarity and consistency as well. Unfortunately, this HI-Express location near the Little Rock airport didn't live up to my expectations.
I arrived after a late flight and found the lighting to be a bit weak. Check-in wasn't as friendly as I've come to expect at most loaitons. My room was just barely clean and had an overpowering smell of air freshener. So much so, that when I left the room, I could still smell the freshener on my clothes, making me wonder - what scent were they trying to mask? When I turned on the A/C, my answer was immediate: musty air. Yuck.
While the price is right and the location is convenient, it's the attention to details that led me to seek other lodging.
When booking at this locaiton, be sure to request that the room not be sprayed with air freshener.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank GCKJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jewelljane, Director of Sales at Holiday Inn Express Little Rock Airport, responded to this review, August 31, 2012
You are so right! Attention to details is exactly where we strive to be, and we obviously missed the mark on the week of your stay. However, I am happy to be able to tell you that starting next Tuesday we will begin our Big renovation which will eliminate those misses that you mentioned.
The renovation, along with continuous training on service to our customers should put us on the top of your list of great hotels in Little Rock the next time you stay with us.

We look forward to your return and to be able to get your feedback on our commitment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Little Rock hotels

Manila, AR
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2012

Very nice place to stay. Ask if our room had a fridge, the front desk woman said no, but she requested the staff to bring one to our room. They brought it before we could even get our luggage out of the car. Very clean room and even had a Keurig with 5 c-cup flavors. I would stay here again, any time.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jefftowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

Very friendly staff. Helpful to a family trying to wind kids down after a day in the car but also helpful the the older person who objected to the pool noise. We were given bottles of cold water at checking. Very clean. Convenient to the interstate. Nice restaurant within easy walking distance. Very nice breakfast buffet. We will be back!

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Imccartney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland, Michigan
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 20, 2012 via mobile

Easy access off 440 and adjacent to a much newer Holiday Inn. This appears to be the old Holiday Inn in the style with the pool in the middle and 2 floors of rooms around the large central area. Rooms have been renovated; all bedding and furniture were near-new and nice. Excellent TV channel selection and WiFi worked well. Indoor pool was cold. Breakfast is very spacious and extremely well monitored and staffed, though there was no fruit. Staff were pleasant and warm, obviously something stressed here. Suite was a welcome upgrade for this Priority Club platinum member.

  • Stayed June 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ICness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayward, California
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed May 5, 2012

If you want close to the airport and a good night's sleep is NOT a requirement, this is the place for you. However, if you want a few hours uninterrupted sleep, better stay somewhere else. All rooms have two doors - one to an interior hallway and a 2nd that opened to the outside or to the breakfast area. Our 2nd door opened to the pool/breakfast area. Unfortunately there were guests who gathered there or in the lobby, speaking loudly, as late as 3 AM. At 1 AM, I called the front desk and asked them to ask their guests to quiet down and got about 20 minutes where the voices were lowered. When they finally left the common area after 2 AM, they must have had rooms near us because they moved their conversation to the hallway where they continued to talk for another 30 minutes. We finally fell asleep and next then you know, the phone rang - I thought it was in our room until I heard a woman say "hello?" Must be the thinnest walls ever! When we left, the desk clerk didn't even ask if we enjoyed our stay - she'd probably already heard her share of complaints. We won't be back.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank DoreneH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Little Rock Airport, responded to this review, June 16, 2012
Dear DoreneH_12,

Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology that your stay was disturbed by the behavior of other guests. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Little Rock Airport

Property: Holiday Inn Express Little Rock Airport
Address: 3121 Bankhead Dr, I-440 At the Airport Exit, Exit #3, Little Rock, AR 72206-3796
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 61 Hotels in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Little Rock Airport 2.5*
Number of rooms: 190
Official Description (provided by the hotel):
The beautifully landscaped Holiday Inn Express Hotel Airport, Little Rock, Arkansas is conveniently located a mere minute away from the Little Rock National Airport. The art of blending trendy luxury and impeccable service sets this hotel apart. The staff has been trained with ADA certification in mind. 'Opening Doors' is a rule by which we live. Minutes away from the new WIlliam J. Clinton Presidential Library, Alltel Arena, Downtown River Market District, Imax Theatre and the Little Rock Port Authority Industrial Area allows this award winning hotel to be in the center of activities and yet the setting is relaxing in itself. Whether you are coming to Little Rock for business or just for fun your room at the Holiday Inn Express Hotel Airport, Little Rock, Arkansas is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, work center, plush towels and luxurious bedding mean every night and every day starts right. You can take a dip in our indoor swimming pool, relax with a cool one at Boston s Sports Bar right next door. And when it s time to dine you can enjoy a dining adventure at Boston s Restaurant. The best of Little Rock, Arkansas is waiting for you at the Holiday Inn Express Hotel Airport. ... more   less 
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Also Known As:
Holiday Inn Express Little Rock Airport Hotel Little Rock
Holiday Inn Little Rock
Little Rock Holiday Inn

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