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La Quinta Inn & Suites Downtown Conference Center
Ranked #30 of 64 Hotels in Little Rock
Reviewed March 1, 2013

Checked in on Wednesday. Took 3 calls to the desk to get a trash can for my room. Meanwhile the housekeeping staff left the trash I had piled up (so as not to look like a slob and leave it all over the room) and didn't take it out. One would think they would have realized that there was no trash can when they didn't have to empty it.

Day two, discovered my refrigerator is not working and my sodas and water are hot and the foods I bought for lunch are who knows if they are good. Decide to cook them. There is no start button on the microwave. I check, double check, to no avail. I even crawled under the desk to unplug and plug in again to see if that was the problem. No start button? I can't believe that. It has now been 15 minutes since I requested help in getting the microwave and refrigerator to work.

It is now 1:30 on Friday and no one has come to make up the bed, or clean the room. I am not sure I want to keep my "returns" membership. Having been in other La Quinta in other towns I know this is not the norm.

I do know that a hotel is just a building, what makes or breaks a hotel is the staff. And the staff in this hotel are not even close to being professional, or caring people.

  • Stayed: February 2013, traveled solo
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Review collected in partnership with La Quinta
1  Thank 810Debra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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508 - 514 of 633 reviews

Reviewed February 25, 2013

Convenient location, friendly staff, clean and up-to-date rooms, adequate hotel breakfast... all at a very reasonable price. For a short stay in downtown Little Rock, the La Quinta fills the bill.

Check-in was quick and accurate. Friends with whom I was traveling were located into an adjacent room. Elevator access to upper floors was always speedy and the room was clean, comfortable and well equipped with micro-wave, fridge, single cup coffee maker, wi-fi, and TV. Wi-fi easily accessed and satisfactory for my needs.

Breakfast was on time, satisfactory and filling. Check out was equally efficient.

  • Stayed: February 2013, traveled on business
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1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Texarkana, Texas, USA
12
Reviewed January 25, 2013

  • Stayed: January 2013, traveled with friends
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Review collected in partnership with La Quinta
2  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 19, 2013

The location is great. Walking distance to the river and all the bars and restaurants. We walked there early in the evening but a taxi back.

Staff is great and very helpful. It is a bit old and it's like stepping back in time with the decor of the rooms. Lol. But they are clean and the bed is comfortable.

  • Stayed: December 2012
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1  Thank miekies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

We stayed at the La Quinta Inn for two nights. The hotel was neat and clean. Our room was everything we expected and the free breakfast in the morning was a bonus. The hotel had a free shuttle for up to 2 miles so it was nice not to get our car out. There is also fast food places close by.

  • Stayed: January 2013, traveled with family
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Review collected in partnership with La Quinta
1  Thank jonespa4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012 via mobile

We stayed here on a road trip, passing thru with a pet. We had made a reservation ahead of time, and if it weren't for an extremely low rate + extra southwest points for our stay, I would be much more dissatisfied. Front desk was VERY unorganized upon our arrival, and it took 10 min to get checked in even though room was already reserved & paid for. Desk attendant was very rude as she sassily answered the front desk phone and interacted with other guests, even telling one person on hold to call back another time to make a reservation (because she didn't know how to help them).
There was no remote in the room, and we had to get one from the front desk. However it had no back cover and the volume button didn't work. The heater in the room blew cold air for the first 30 min and was loud.
People were yelling in the hallways as early as 6:30am and were slamming doors all night. There was a cat on the loose meowing in the hallway.

  • Stayed: January 2012
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1  Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012 via mobile

Please note this is in a bad part of town and thier security in the parking guarge is worthless...my car and multiple others broken into while the security guard hanging out with women near the pool today

  • Stayed: December 2012
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2  Thank Roger47993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Downtown Conference Center

Address: 617 Broadway St, Little Rock, AR 72201-4119
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 64 Hotels in Little Rock
Price Range: $63 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Downtown Conference Center 2.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Little Rock Downtown Hotel Little Rock
La Quinta Inn And Suites Little Rock Downtown
La Quinta Little Rock
Little Rock La Quinta

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