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“Great Stay” 5 of 5 bubbles
Review of The Burgundy Hotel

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The Burgundy Hotel
Ranked #4 of 63 Hotels in Little Rock
Certificate of Excellence
Phoenix, Arizona
1 review
“Great Stay”
5 of 5 bubbles Reviewed November 17, 2013

We used the hotel as our base for out-of-town guests for a wedding. The hotel also hosted the rehearsal dinner with outstanding food (beer battered chicken, root beer infused ribs and shrimp and grits) cooked by Table 28 Executive Chef Scott Rains. The evening started with crawfish cakes, ox tail appetizers, and wine poolside. It was a great event.

The ownership was personally involved. The staff, Robyn, Brenda...everyone was warm and welcoming. It was nice to wake up to a home-cooked breakfast.

A truly enjoyable stay and party.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MJC85253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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830 reviews from our community

Traveler rating
    618
    150
    31
    27
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Hutto, Texas
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

A gem of a hotel. Smelled wonderful when we walked in because of the fresh flowers. Beautifully decorated with interior corridors overlooking the atrium area with a glass elevator and lush greenery. The room was nicely furnished, and spacious with comfortable beds. All of the staff were helpful and courteous. Good free breakfast too. This hotel is a great value. Will definitely stay here again next time we are in Little Rock.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Best Western Premier Governor's Suites is the BEST! Our family just wanted some family-time. My daughter lives 3 hrs west. My son, his wife and my grandson live 3 hrs east. I live in Nashville (5 hrs). The location makes you feel like you are in a small village. Everywhere we went during the stay was only 5-10 minutes away (the mall, shopping, dining and church). The rooms were outstanding. The service was excellent. The hostess who checked me in called me by name on the second day. The atrium feels like a little Italy or maybe New Orleans. Breakfast is an experience all alone. Brenda took care of everything in style! What a loving lady! Our family enjoyed the whole experience. This is our second visit and won't be the last.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BradMcAfee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jacksonville, texas, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

hotel well located via interstates, restaurants, and other businesses. excellent restaurant on the property, loved the home-cooked excellent breakfast furnished by brenda. would return to the best western for brenda's breakfast if for nothing else. easy entry into the hotel, appreciated the special touch of a sanitized tv remote control, appreciated the lack of blaring music at breakfast, family-style atmosphere, clean and comfortable rooms with good lighting. will return there the next time i go to little rock.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
3 Thank Harold P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, November 10, 2013
Harold P. thanks for all the wonderful comments concerning our property. We are so happy that you got the chance to experience all the great amenities that we have to offer. Brenda and our wonderful staff take great pride in making sure that our guest feel at home . We are so glad that you will be coming back to visit us. R. Macon , GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
160 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 8, 2013 via mobile

Arrived late (9:30pm) after a day of driving. Older hotel that was totally revamped. Front desk was VERY nice and welcoming. Room had been totally redone, great bed and great amenities. Had drinks at the bar. The food I saw served was unbelievable! I could have been at a 5 star resort. Bar was fully stocked and the bartender was very knowledgeable about drinks and made excellent suggestions. I am 180 degrees from my first impression.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank JeffLowney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, November 10, 2013
Jeff lowney, we are not surprised that you were overtaken by our staff and the upscale experience that our hotel and restaurant has to offer. Noticing that we take pride in the quality of the quest experience in our suites and the food we serve in our fabulous new restaurant . We look forward to your return visit. R. Macon , GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 6, 2013

This hotel is very good, but Brenda that manages the breakfast buffet is excellent!!! She is very concerned that every guest is happy with their breakfast and enjoys their stay. She keeps the area spotless and makes homemade breads and muffins for the buffet along with eggs, sausage, biscuits and pancakes. Brenda is the best...go see her!

Stayed November 2013, traveled on business
Helpful?
1 Thank C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, November 10, 2013
CG, We are so happy that you were touched by our Ms. Brenda . Your comments is appreciated and we take pride in knowing you were satisfied and enjoyed your stay. R. Macon , GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paragould, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

This hotel is the best! From the time you enter the parking lot you know you made the right decision. Sometimes you "can" judge a book by its cover. That is, what's inside is just as outstanding as the outside. And once inside you're greeted with all the politeness that adds to "you made the right decision to stay here." Then you enter your room and "know" your decision was right. Then you sleep most comfortably (I wish my bed and pillows in my home were as comfortable!). Then you get up and have a shower with hot water. Then down to breakfast where you get scrambled eggs or cooked to order, sausage links or patties, pancakes, bagels, toast butter jelly, danish rolls, milk, apple juice, orange juice, coffee. I stay here a few times a year while in Little Rock on business trips. If I were to fail in making a reservation in time and had to stay somewhere else would sadden me.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, November 10, 2013
James A. we are so glad that you made the right decision. We are so happy that your stay was validated from the beginning. Please come back to visit soon. R. Macon , GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Burgundy Hotel

Property: The Burgundy Hotel
Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Little Rock
#2 Business Hotel in Little Rock
#3 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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