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“Enjoyed my stay here” 5 of 5 bubbles
Review of The Burgundy Hotel

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The Burgundy Hotel
Ranked #4 of 63 Hotels in Little Rock
Certificate of Excellence
Misawa Japan
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Enjoyed my stay here”
5 of 5 bubbles Reviewed July 13, 2013

This was my first time at a Best Western but it had some good reviews so I decided to give it a shot, I was thoroughly impressed. Check-in was smooth and the staff was courteous, the suite room was big and nice, and the breakfast in the courtyard was delicious. I'll definitely stay here again if I ever find myself traveling through Little Rock again. One rant I do have is that the classic music the hotel was playing was far too loud in the morning, I assume it was the hotel that was playing the music because I heard it throughout the hotel, nevertheless I had a good stay for one night.

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travller20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Dallas
Level Contributor
278 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

This is probably the best Best Western I've stayed in. The suite was spacious, clean, and quite comfortable, including the bed and pillows. The HVAC was quiet - a big bonus! There were bright lights on the good sized vanity, BUT they shined right in the eyes of anyone in the bed. THe sofa was not very comfortable. We had to add the pillows from the bed to sit there.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank txmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
1 review
5 of 5 bubbles Reviewed July 1, 2013

The Best Western Premier Governors Suites is a WONDERFUL hotel property. The rooms and commercial areas are well maintained and the staff is service oriented and attentive. In particular the following staff provided extraordinary service during my visit: Robin, Jenna, Veronica, Brenda and Shawn.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Loyd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 23, 2013 via mobile

This is not the typical Best Western. Hands down the best BW I have experience ever. Great customer service, excellent location, nearby restaurants and stores. Rooms are nice, flat tv, over 100 channels, decent bathroom and kitchenette area. Next time I stop by Little Rock, I will go back to this for real Governor Suite!!!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BoriTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, June 25, 2013
BonTravler thanks for the stars .....we appreciate you pointing out all the wonderful things about our property . We are delighted that we got the opportunity to serve. Robyn Macon, AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Kansas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 19, 2013

We chose this all suite hotel, for a last minute trip to Little Rock, based on other Trip Advisor reviews. We were not disappointed! The hotel is beautiful, the staff friendly and helpful, and location good. Be sure to check out the pool area even if you don't plan to swim as the landscaping and seating areas are lovely. Included breakfast had everything you could possibly want and Brenda and her staff were very accommodating. The Italian restaurant on site was VERY GOOD if your looking for a nice evening meal. Try calling the hotel to make your reservation as they gave me a better price with my AAA card than I found online. The only reason I gave this a 4 rather than a 5 was the bed mattress (the linens were soft and comfy). While it would probably be fine for most people it was a little hard for us (just personal preference). I wish Trip Advisor would allow me to give them 4 3/4.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank onwardho2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, June 25, 2013
Onwardho2gether thank you for that wonderful rating. We base our mission on delivering superior customer service . Your comments lets us know that we are on course. Please come back to visit soon . Robyn Macon, AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

Stayed here for 1 night and chose this hotel based on the reviews. Room was spacious (except for the bathroom, which was tiny), comfortable, and clean. Service was lovely and breakfast was delicious! If for some reason I were ever in Little Rock again, I would definitely stay here. The interior of the hotel is very charming!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AmericanExpeditioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, June 25, 2013
LeonidsUS we are glad that we met your expectations during your one night stay. Yes! if your every in town again please come and visit us again . Robyn Macon, AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

Large king room with large sitting area. Corner room with easy access to parking area. Nice linens, great pillows and bed. The room had ha mini fridge, microwave and fast Internet. The a/c worked great. Breakfast was included in the price and located just steps from our room. The flowers were beautiful around the building. Great hotel!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveling19-51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, June 25, 2013
Traveling 19-51 thanks for pointing out the great amenities our hotel has to offer. We take great joy in knowing that our guest will feel welcomed and comfortable during their stay. Robyn Macon, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Burgundy Hotel

Property: The Burgundy Hotel
Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Little Rock
#2 Business Hotel in Little Rock
#3 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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