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“Great breakfast buffet by Brenda”
Review of The Burgundy Hotel

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The Burgundy Hotel
Ranked #3 of 62 Hotels in Little Rock
Certificate of Excellence
Puyallup
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great breakfast buffet by Brenda”
Reviewed October 21, 2012

My two grandsons and I stayed at the hotel for two nights. The highlight for my always-hungry boys was Brenda's breakfast buffet. Her delicious eggs were real eggs (not the powdered kind). Everything was neat, clean, and well-displayed. We all enjoyed the oatmeal, the sausages, and the fresh, sliced pineapple. The pancakes were good, too. We ate with real silverware and used linen napkins. The overall experience was excellent.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank PuyallupNancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 29, 2012
Sound like you and your grandson enjoyed our Ms. Brenda. We feel that we have chosen great food items to meet everyones needs and topped it off with an excellent hostess. We look forward to your next visit.
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865 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • English first
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English first
Fort Smith, Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2012

Stayed here while attending a business meeting. Made my reservations with Emily who defintely "went the extra mile" to make my stay possible. Rooms were very spacious and decorated nicely. The three story indoor atrium was very nice, the on-site Itailain Restaurant was wonderful. I highly recommend this location to anyone traveling in the Little Rock area. I would call it an upscale hotel at moderate pricing. Thanks Emily!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank clarence s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
Your thoughtful comments concerning Emily and our wonderful property was delightful. We thank you for letting everyone know that we have something special to offer our guest. Please come and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, Arkansas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 13, 2012

Very nice hotel for our weekend trip. Quiet and nice location if you want to be away from the mainstream. Only one complaint that I didnt take up with management was when we asked for an extra blanket we were told to come get it ourselves and then the guy gave my daughter-in-law a tablecloth instead of a blanket. She was speechless and brought it up to show us and we sent her back to get a real blanket. Other then that we enjoyed our stay.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redheadgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
We deeply apologize if you had reason to believe that our level of service was anything but superior. We assure you that your comments are not normal practices at our property and hopefully would not steer you from visiting us again.
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Chicago, IL
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 12, 2012

Stayed here for two nights while on a road trip; chose it for price and BW points. Location in town was not important.

Very attractive property. I don't expect to return to Little Rock but it is a Hotel I would consider again. Interesting layout with a central 3-story covered atrium lobby where the breakfast is offered. Layout of the suite was very different; travel with a plug-in night-light to avoid walking into a wall where you might assume a bathroom door would be.

I agree with "happy retiree's" comment that it is difficult to view the TV from the sofa area.

Breakfast offering was good but not any better than at the BW 'Winners Circle' in Hot Springs AK, which is classified as a "standard" BW (seperate review).

Located in the hotel is 'Vesuvio Bistro' Italian Rest. which is highly rated by TripAdviser reviewers. It is a very good restaurant (seperate review).

Complaints: Breakfast is offered from 6 - 9 AM; extend it another hour to 10 AM. The Sony clock radio is impossible to set; use your own travel clock.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank twolarrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
We appreciate your view of the hotel. We take every comment to heart and utilize them to better serve our guest. We are still delighted that you took out the time to also mention that we do have a nice property and a wonderful resturant.
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Cary, North Carolina
1 review
Reviewed October 12, 2012

The hotel was great because of a special lady named Brenda! : ) She always makes our kids feel welcome. She runs a tight ship when it comes to breakfast, which was wonderful! The rooms are also nice, although the hotel is out of the way from the downtown area, it's still great.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
Ms. Brenda strikes again ......Thank you so much for letting us know that our breakfast is wonderful and expressing your thoughts about Brenda and the wonderful service she gives. Can't wait to see you next time.
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Bentonville, Arkansas, United States
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2012

From the moment I walked in the front door I felt comfortable and welcome. Emily graciously handled my check in and on my second day Veronica was just the breath of fresh air I needed after a long day. I can say that the in house restaurant, Vesuvio Bistro, makes a great Eggplant Parmesan. This is my preferred hotel in Little Rock, AR.

  • Stayed October 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
Knowing that we did not miss a beat during your stay means the world to us. Making our guest feel welcome is our #1 goal. Please come and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2012

We needed breakfast early on the weekend and Brenda and Gregory made sure we had it, and it was delicious. It was very clean and nice, and we loved the atrium/breakfast area. Would definately stay here again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, October 19, 2012
Your comments concerning our breakfast was simply wonderful and we are very happy that our staff was able to meet your needs. Please make sure that the next time your in town that you come back to visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Burgundy Hotel

Property: The Burgundy Hotel
Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Little Rock
#2 Business Hotel in Little Rock
#3 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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