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“shelly”
Review of The Burgundy Hotel

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The Burgundy Hotel
Ranked #3 of 63 Hotels in Little Rock
Certificate of Excellence
Bolivar, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“shelly”
Reviewed February 12, 2012

I would like to say that Brenda was exceptional. Always nice and helpful. She always had breakfast on time. Always greeted you with a good morning and a smile. For the hotel it was nice but could use a hot tub. My stay was 12 days on business other than that it was very clean

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Shelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, February 13, 2012
We are so happy that you encountered one of our many exceptional staff members and that you found brenda's service to be very helpful and welcoming. We noticed that you mentioned that you would have enjoyed a hot tub and actually we have one Presidential Jacuzzi suite on property that you may enjoy booking on your next visit.
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871 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Alpena, MI
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2012

Very clean hotel! Arrived on the day they cleaned all the carpets! Execeptional staff, very friendly and professional! Ms. Brenda starts your day with a smile and a warm greeting and a large selection for breakfast!!! Everyone was always helpful and had great suggestions! Would return the next time I'm in the area!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, February 10, 2012
Thanks for noticing and commenting on the cleaniness of our property. We work very hard as you witnessed with our routine carpet cleaning to ensure that your quality of stay is excellent. We hope that we made a lasting impression on you that you will come and visit us again.
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Hooks, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 2, 2012

I would point out Veronica at the front desk who gave exceptional service, warm, friendly personality, cared about the guests, put her best foot forward to help guests. I would also point out Brenda who cooked and prepared the best breakfast I have had any any motel or hotel. She also was very friendly and warm.
The room itself was very spacious, apportioned great, very comfortable, with all the amenities I wanted. The bed afforded a very good night's rest.

Room Tip: Room 209 was a non-smoking room, clean smelling, comfortable, well apportioned, sitting area with fo...
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  • Stayed February 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Cary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, February 8, 2012
We appreciate your comments on our hotel and take great pride in accomodating our guest needs each and every day. We hope to see you again soon.
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Denver
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 21, 2012

This was my first trip to Arkansas on business. The hotel was fantastic! Room are spacious, the lobby was beautiful. what a pleasant experience. Veronica at the front desk was super helpful. She recommended a little bar & restaurant call the West End. She called a cab for us and was always so pleasant. Thanks Veronica!

  • Stayed January 2012, traveled on business
    • Value
    • Location
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Helpful?
3 Thank Alicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, February 8, 2012
Thanks for the wonderful comments on our property. We work very hard to make sure that each guest has a memorable experience during their stay. Please come and visit us again.
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mount pleasant
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2012

Me and my family came for a one day stay here, we had stayed here before and were equelly as comfortalble this time as last. Its lovely here and very rooomy,, And also , that nice lady Brenda Williams had alot of energy!!! she was helpful and very pleasent to talk to!! she made our breakfast time more enjoyable, and it was great! i hope she is here when we come back again.

Room Tip: if your looking for a great room and comfortable stay, then you have found it here!!
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  • Stayed January 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank MaddieCalvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, January 23, 2012
Thank you so much for your wonderful comments. We take great pride in making sure our guest is comfortable and happy every day. We cant wait until your next visit with us.
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Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2012

This stay was really nice. The employees were really kind and helpful. Breakfast was delicious. Brenda Williams made breakfast very fun, relaxing, and enjoyable.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hailey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, January 23, 2012
we are so glad that you enjoyed your stay with us. Our goal is to make each guest feel welcomed as soon as they walk through the door. we hope that we continue to be your hotel of choice.
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Jasper, Arkansas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 19, 2012

wonderful place to stay, best breakfast in town. Close to lots of places to eat or shop. Robyn and Veronica at the front desk take great care of everything and Brenda serves the great breakfast. All the staff are very friendly and helpful. The only place to stay in Little Rock.

Room Tip: all the rooms are excellent
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at The Burgundy Hotel, responded to this review, January 23, 2012
We would like to say "THANK YOU" because comments from our weekly guest mean so much . It lets us know that we are doing something right. We hope that you continue to make Best Western Premier Governor Suites your home away from home. We appreciate your business and look forward to seeing you each week.
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Additional Information about The Burgundy Hotel

Property: The Burgundy Hotel
Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Little Rock
#2 Business Hotel in Little Rock
#3 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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